angela N.
Your products are great but I still…
Your products are great but I still haven't received my new mop bucket from a month ago that was broken I have sent pictures and nothing

Shop 3000+ restaurant, catering & bakery supply product at great prices and fast shipping. Eco friendly plates, skewers, mini dessert cups, take away and food truck containers.
Restaurantware (restaurantware.com) has 806 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 31 reviews with 2 stars · Clear filters
angela N.
Your products are great but I still haven't received my new mop bucket from a month ago that was broken I have sent pictures and nothing
MARSHA B.
Delivery was fast however the product was very disappointing. Some where burnt, the top was missing, cracked up, sizes where different, some taller than others, leaning… etc just not professional looking. Very disappointed especially for the price. Not even sure I want to use them for the event because it’s just not appealing at all.
Response from RestaurantwareFeb 3, 2022
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
Amber
Just ordered samples (which I paid for and am fine with that- ) but I didn’t get all the samples I requested.
Deborah B G.
I ended up paying $40 to return 4 trays. Because of climate change I felt it important to return, rather than dump in a land-fill. Wish their return policy was a little more generous.
Ronda G.
Shipping was horrible, content of the box was everywhere, box damaged, cheap box , nothing wrapped together. Of course delivery people had a good time bouncing box everywhere so when when received it was like a box with scrambled eggs in poor shipping!
Response from RestaurantwareJul 22, 2021
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
GE
Package came quickly. But it was bent and curled. Had to throw away half of the product because it was creased and ends where folded where they could not be used.
Response from RestaurantwareJun 18, 2021
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
Ana B.
Half of the order is still processing 2 weeks after I placed it. I made sure to order stuff on stock. Even changing my original choices. I don’t think ill ever order again. Im heading to the weekend with out the stuff I needed for my restaurant.
Response from RestaurantwareJun 10, 2021
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
Lauren W.
Nice looking but the boxes do not stay together once folded and are very filmsy. Not sure I will be able to make them work. For the money I would expect a more sturdy material.
Response from RestaurantwareApr 28, 2021
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.