RestaurantwareReviews of restaurantware.com

When I received my package and opened it I discovered that the bakery boxes I ordered were of such low quality that they will be useless to me. They do not holt together when assembled and practically collapse under the weight of the 4 cupcakes they were meant to contain. I called to initiate a return but was only able to reach an automated response which no viable options, as it was a weekend. I proceeded to send an email to customer service and got a response on Tuesday saying that they do accept returns and asked for my order # which I quickly sent. I waited a few more hours and was asked for the reason for the return. I answered explained the reason and again waited a few hours for a response, in which I was asked to send photos showing how the containers do not hold together and are wobbly. I immediately photographed them and send the images. I waited another day and got a response which said that it is being “investigated” with the warehouse and they will get back to me shortly. Now, another full day has passed and still no word regarding how to proceed with a simple return of an inferior product.

My order of mini jam came right on time only problem is you send me an expired product. I can’t give that to my clients. You’re in the food industry, food safety first. Your quality control is obviously not in place. Will never order from you again.

I do not have anything to say

I bought a box of N95 masks and they were $60 which is outrageous to say the least. However, I needed them for a parent who is a cancer patient. The cheapest shipping was almost $18 which is also insane for a small box that weighed less than a pound and was not sent using expedited shipping. As a business owner myself who has shipped throughout the US using all available carriers, I know for a fact that this shipping was inflated. Super disappointed and disgusted by this and I will remember how this company treated customers once this pandemic is over.

I requested a sample kit that was confirmed as being received, then confirmed that it would ship, and then I find out that shipment was cancelled without notification.

your return policy is HORRIBLE!!!!!i I will never buy fro you again!!!!!!!!!!!!!!!!!!!!!!

I didn’t like gbs quality of the cones. Very flimsy

Product was not as expected. Not good quality either.