Restaurant DepotReviews of restaurantdepot.com

To: Restaurant Depot, Executive Staff From: Ernie 18 September 2024 Executive Staff of Restaurant Depot I worked as an Electrical Engineer for L-3 Communication (now L-3 Harris) and own my own business. I’m currently supplying my customers with products from Restaurant Depot and from vendors out of California. I’ve been a customer at Restaurant Depot for 11 plus years and get my supplies because of quality and stock on hand. Mostly the employees there are top notch, friendly, helpful and more. So the main reason I use Restaurant Depot are Employees, stock, quality and ready availability of products. I understand the supply chain and I’m very disappointed that Restaurant Depot In Salt Lake City now has poor Inventor and Quality and bad shipping from warehouse to Salt Lake City Restaurant Depot. My friend own their business has commented about the same as I have noticed and is now looking elsewhere. I also hear talk in the store about stock and quality but most of them do not have the funds or connections to find product at other places so they use what the can and loose profit because of poor quality and cannot fully satisfy their customers. I urge the Executive Staff of Restaurant Depot to investigate and correct the supply chain and improve inventory, quality and delivery problems from the warehouse to Salt Lake City and anywhere else where this problem maybe located. If the Executive Staff of Restaurant Depot would like to communicate directly with me, please contact Lisa the Branch Manager and I will provide my contact information to her if requested. Thank you for the Executive Staffs time Ernie

It's sad but this is the only supplier that carry my bulk brand of Hot Dogs for my Cart ( Nathan's). At least once a month they are out of stock of 5-1 & 7-1. I don't know if its the person who is doing the ordering or the delivery company they use at the Ohio valley view store but it is horrible. Their monthly flyers will have typos and they won't honor it. On top of that I get home and notice I was over charged for several items. Now I have to use my time to go back to the store to get my money back. I wish all involved could realize that we choose your chain to get our Menu items to our customers. It doesn't look good or feel good when I have to apologize to my customers for not having what they ordered because Restaurant Depot doesn't know how to keep up on their inventory.

Today (Jan 26) at my nearest RD I purchased 4 items (normally it will be in double digits ), surprisingly all 4 items (foil pan, rice, tomato sauce , foil ) has like around 1$ more than what is posted at the items bin. In absence of manager , supervisor walked around , confirmed and refunded the difference ($5) . I am shocked to see this in a store like RD. Shoppers , once in a while check your receipts .