Restaurant Depot is a Members-Only Wholesale Cash & Carry Foodservice Supplier. We have been supplying independent food businesses with quality products from large cash and carry warehouse stores since 1990. We became the leading low-cost alternative to other foodservice suppliers by eliminating the overhead of a traditional distributor, focusing on the needs of independent foodservice operators and offering free membership. Our mission is to be your one-stop shop for Savings, Selection and Service, Seven Days a Week.
Restaurant Depot (restaurantdepot.com) has 16 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Also known as
restaurantdepot.com
Website
restaurantdepot.com
Category
Wholesale
Location
Whitestone, New York
Listed on Five Star Index
2026
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Most recent review: October 2026.
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This has got to be the WORST company in the world! As bad as they run this business, I'm left wondering if it's not a false front for money laundering? It started with a visit to their Daytona Beach location. The staff was so rude and trashy, you'd get better treatment at a homeless camp. After a couple visits and the same treatment, I called corporate to complain. Some New Yorker gives the number to the district manager in Jax named "Eric". Now I see why this store is so terrible, Eric didn't even call back. Upon calling the corporate office in New York, the nasty old receptionist pretended to disconnect me. You can't make this sh*$ up! My best advice would be to go ANYWHERE else! The sooner this company runs out of money to launder the sooner it will go down the drain!
AP
angie P.
I want to do a shout out to Marcus at…
I want to do a shout out to Marcus at Restaurant Depot in Roseville,Ca. He is the best. He was so helpful in helping my sister and I find everything we needed both times we were in there. Great customer service!!!!
JO
john
Lisa is incredible working at the…
Lisa is incredible working at the restaurant depot in langhorne. she has always helped me and helps a lot of others people and puts up with a lot of crap. she deserves a raise. she is a hard worker. also the people working the cashier line are great. they put up with a lot of purchases and large purchases and always are wonderful.
JS
John S.
I shop at Restaurant Depot regularly as…
I shop at Restaurant Depot regularly as part of my work with DoorDash, and unfortunately my experiences here have become increasingly frustrating.
Trying to find products is often a nightmare. Items are frequently difficult to locate, and when you ask a member of staff for assistance, too often you are ignored, given a rude response, or sent in a direction where the product isn’t even located.
I have actually had to go all the way to the front of the store and ask someone to check whether an item is in stock. I’m then told that it is in stock and given an aisle number, only to walk back through the warehouse and still be unable to find it. When you ask for further assistance, you shouldn’t be treated as though you’re an inconvenience simply for asking a question.
The overall organization of this location also needs serious attention. There is far too much stock for the facility to handle comfortably, with pallets, boxes and equipment throughout the warehouse. The checkout equipment also appears badly outdated, and the entire shopping experience can feel chaotic.
I appreciate that many employees may be doing the best they can under difficult circumstances, and this isn’t directed at every member of staff. But ultimately, management is responsible for providing employees with a facility, equipment and system that allows them to do their jobs properly.
And whether I’m shopping for myself, for a restaurant, or on behalf of a DoorDash customer, I’m still a customer in the building. I should be treated with basic respect.
If I ask a reasonable question, please answer it. Don’t ignore me. Don’t make a rude comment. And don’t simply point me in a direction when you don’t actually know where the product is.
Restaurant Depot needs significant improvements in organization, customer service, staffing support and equipment. The current experience simply isn’t good enough.
CS
Cindy S.
Offensive.I was asked come in to interview when…
I was asked come in to interview when I applied with Indeed.com for the small wares department at the Pasadena TX 77505 location The manager Mr Chavez took one look at me then the store manager Mr Chavez made me sit in the employee lunch room for 20 minutes. Store Manager Chavez never interviewed me instead he made a head cashier to interview me.I was never hired.CShelton
LP
Lucy P.
Open Letter to the Owners of Restaurant…
Open Letter to the Owners of Restaurant Depot, Everett Massachusetts.
Stop Collaborating with ICE
Our message to the owners and management of Restaurant Depot is simple:
Stop collaborating with ICE. Do not allow ICE agents to use your parking lots to wait, monitor, or conduct enforcement operations targeting our community. Your managers and supervisors should be properly trained in customer service, conflict de, escalation, and respectful communication with customers, employees, and community leaders.
On Thursday, July 30, we began receiving calls from community members reporting the presence of ICE vehicles in and around your parking lot, as well as a black Ford vehicle repeatedly circling the area.
At approximately 9:30 a.m., two volunteers went into the store and asked to speak with the manager.
They were refused information, and no member of management came out to speak with them.
I arrived at approximately 10:00 a.m. As I arrived, I observed five ICE vehicles leaving the parking lot.
I entered the store and politely asked an employee to relay a message to the manager, requesting that Restaurant Depot stop cooperating with ICE and not allow ICE agents to park on the property.
At that moment, a young employee, approximately 23 years old, approached me, pushed me, and knocked my phone to the ground.
That is not an acceptable way to treat anyone, especially a woman who was attempting to have a peaceful conversation during a tense situation.
Our community understands the fear and harm caused by ICE enforcement actions.
This was not the first time ICE has been reported at this location or in the surrounding area.
We have also received reports that customers have been arrested after being targeted in this parking lot.
In addition, we have received complaints from customers regarding poor treatment in the past, as well as concerns about the treatment of employees.
For that reason, we are asking the Department of Labor to investigate the working conditions and the treatment of workers at this location.
We are calling on Restaurant Depot to:
* Issue a public apology for the incident.
* Conduct a full investigation into the actions of the employee identified as Samier, and take appropriate disciplinary action if company policies were violated.
* Provide mandatory training for all managers and supervisors on customer service, conflict de, escalation, and respectful communication with customers and community leaders.
* Have the store manager, Mr. Ismail Sighir, issue a public statement explaining the company’s policy regarding ICE’s use of the parking lot and addressing the concerns raised by the community.
* Clearly communicate the company’s policy regarding law enforcement access to its private property so customers and employees understand where the company stands.
This message is also directed to every business that chooses to assist or facilitate ICE operations that create fear in our communities.
This is only the beginning in Massachusetts. There are many other businesses that will also be asked to listen to the voices of the communities they serve and to act with transparency, respect, and accountability.
JI
Jose I Marcial A.
Employees disrespectful to customers
I was shopping today with my brother for my company and a gentleman was very disrespectful to us. We asked you to call the Manager and two people arrived who were Manager positions and they were more disrespectful to us even for a small reason but in this place, the customer is not right the employee has them they believe they are the owners of this place you
Mr. Ariel, I don't know why they didn't mean the last name
Manager (Francisco Martínez
Manager (Benito Bias
Please hire staff who love their work.!!