Restaurant DepotReviews of restaurantdepot.com

I was overcharged by $70 in the store last Monday Albuquerque New Mexico Store manager Jose told me on four different occasions on calls Throughout the week that he was going to refund my money on my credit card only to hear yesterday that he said he didn’t know how to do it or couldn’t get his system to give me an actual credit card refund I had to actually personally go in the store Just a little bit inconvenience since I’m now back in Los Angeles The store is an absolute mess the management, the service, times that you spend 20 minutes or more on hold, I’ve never in my life had a store that couldn’t process a refund Jose the manager of the store in Albuquerque New Mexico is the location that this occurred not a manager I’d have on my team I would not recommend the store to anyone

Their chicken wings have the wing ends on there that is not for consumption and it is not advertised when buying. They are cut and tossed in for added weight. Maybe five to six minimum each bag. The bones are for some reason easily breakable and sharp ends inside the wings. You eat a wing and the bones are literally already broken. Tough outer skin also. Horrible scam. And paid for bulk which obviously hurts more. Both bags so far. 2 more to go.

I placed an order online to pick up at this location since they carry the items that I need I usually don’t shop at this location and I will never do again. First most of the order was missing, second this experience took me longer than I picked my own items, third I was overcharged on some items when I addressed the problem they started sending me from one person to another finally the manager came out and without looking at me or trying to adjust the price he told the customer service to take the items that I was overcharged on back and submit a refund. What got me the most here is the manager’s attitude that kept walking away while I was trying to talk to him.