Monica W.
Oversold and Underdelivered
So the company overall has some good information but no where near 30k worth. They strategically get you to buy a bigger package that is supposed to accelerate your learning meanwhile the strategies they tell you to use do not work because the market is completely saturated based on the method they tell you to use and the homes that that they themselves send from the FSBO does not even meet the criteria they tell you to look for. Also they tell you are going to get one on one assistance meanwhile my trainee was not readily available to answer question and opportunities were missed because I could not reach anyone and they lead you to believe someone is there to answer your questions all the time. Also the software is completely oversold because it does not work like they say it so and most homes I put in no updated information can be found. They have a good concept and it can work but they seem to take on to much than they can handle and under deliver on the services they say they will provide.
Response from ResponseMar 11, 2019
Monica, Thank you for taking time to share your feelings about the program. We will take this information and make the process even better. I am limited, with the information you provided, to talk specifics about your situation. All customers have access to professional help from our trained professionals. We have a staff waiting to assist you. Those skilled coaches have helped hundreds and anxiously await for our customers to call in. I know they would love to help you and I will provide that phone number to you again. We work on the premise that “Our customer is our greatest asset”. I am sorry we have failed to make you feel that way. I will reach out to you personally and see if we can change this around. Best Regards




