Rediscover the Joy of Creating 🎨At Resparked, we believe that everyone has a creative spark waiting to be reignited—and that’s where The Customizer Engraving Pen shines. Designed to make crafting effortless and fun, this tool brings creative activities within reach for anyone.
Resparked (resparked.com) has 447 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
resparked.com
Website
resparked.com
Category
Art & Handicraft
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
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Most recent review: October 2026.
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I called because my Customizer stopped working, mid project. The Rep I spoke to was so helpful She talked me through the steps to get a replacement sent my way. She answered every question I had.
I was very pleased with the way my complaint was handled!
Response from ResparkedMay 29, 2026
Thank you so much for sharing this! 🧡 We're really glad our team could walk you through everything and get a replacement on its way to you smoothly. That's exactly the experience we want everyone to have — feeling heard, supported and taken care of from start to finish.
Can't wait for you to get back to your project! 🎨
BC
Barbara C.
very helpful customer service
very helpful customer service. Responded quickly to my problem and came up with a solution.
Response from ResparkedMay 29, 2026
Thank you for your words! We're so glad we could get things sorted for you!! 😄 Happy crafting 🎨
RS
Ryan S.
There was an issue with the delivery…
There was an issue with the delivery packaging at first. The customer service team responded quickly and effectively to solve the issue and resend the gift. The recipients love the product and are excited that it was replaced so effortlessly. Will purchase from ththis team again.
Response from ResparkedMay 22, 2026
Thank you so much for the review! We are thrilled to hear that our customer service team took great care of you and that the recipients love their gift.
We appreciate your support and look forward to welcoming you back next time! ✨
DA
Dave
Best Customer Service EVER
I had the BEST customer service from an Amazon vendor -Resparked. The Rep knew her business, the instructions were clear, they stood behind their warrantee, and a replacement is being sent at no charge with some added benefits. It was just great!
Response from ResparkedMay 22, 2026
Thank you so much for your review!🧡
We can't wait for your replacement to arrive so you can get back to creating! Thank you for giving us the chance to make it right .
LL
LAR “.
My tool stopped working
My tool stopped working, and I reached out to the manufacturers. Without hesitation, they replaced my tool at no additional cost. In fact, they even gave me a bonus stencil set. Highly recommend.
Response from ResparkedMay 22, 2026
Thank you so much for your words 🧡 That's exactly the Resparked experience we strive for every single time — no hesitation, just solutions.
So happy you're back to creating and we can't wait to see what you make with that stencil set! Happy crafting 🌟
WC
William C.
A DOUBLE Order
THEY messed up in duplicating an order I placed. THEY were gracious enough to provide the return shipping info, and to take care of the charge on my Discover Card. In the long run, "Respired" made everything correct.
Response from ResparkedMay 22, 2026
Thank you for your patience and for sharing this, William! 🧡 We're glad we could get everything sorted out for you.
VJ
Victoria J.
A Company with Wonderful People and Ideas!
They are very nice & helpful. They have an increasing amount of various kinds of projects that one can etch designs on: a lamp, glass botttle, a coaster set, leather wallet and other leather & other items, a variety of stencils, Lots of ideas for the crafter and ideas for gifts personalized with the etcher. They've added more projects, though one can etch on anything (glass, stone, wood, acrylic, plastic, leather & more). They give lots of ideas on their website. They reply in a timely manner to emails. They're always ready to help with projects or just ideas for projects. One I want to try is etching a face on a short tree branch. I'm not describing it well, but it catches my eye everytime i see it. They have things you can further personalize or decorate your project with: fairy lights, great for the bottle,and other items, paints, and a huge amount of bits to use in the etcher for every surface. They have various sets of bits so you can get just what you need for your project or you can get a huge set & be ready for anything. You can be as creative as you want & their site is great for the imagination. Overall a great co to deal with.
Response from ResparkedMay 22, 2026
You've described the Resparked experience better than we ever could ourselves! A face etched on a tree branch sounds absolutely amazing by the way — we need to see that when you make it!
Reviews like yours are exactly what keeps us going — thank you for being such an amazing part of our community 🧡
JW
Joseph W.
Fantastic customer support.
Fantastic customer support.
Response from ResparkedMay 15, 2026
Thank you so much! We’re thrilled to hear you had a great experience. Our team is always here to help you stay creative. Happy engraving! ✍️✨