ResparkedRediscover the Joy of Creating 🎨At Resparked, we believe that everyone has a creative spark waiting to be reignited—and that’s where The Customizer Engraving Pen shines. Designed to make crafting effortless and fun, this tool brings creative activities within reach for anyone.
Resparked (resparked.com) has 447 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Margaret Argentine M.
Polite, efficient and assured each of my needs was met. A terrific experience with Resparked.com!
Response from ResparkedMar 20, 2025
Dear Margaret, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We always strive to meet your needs, and it's wonderful to know we succeeded. Looking forward to serving you again! Happy engraving 💛
Pam
The company has been great. They went above & beyond to help me. I had lost my email receipt so they found it for me. They sorted the problem & sent a replacement Customizer engraving pen. Fantastic customer service.
Response from ResparkedMar 19, 2025
Dear Pam, thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our team. It's wonderful to know that we could go above and beyond to assist you and get everything sorted with your Customizer. Your feedback truly means a lot to us, and we're always here to help if you need anything in the future! The Resparked Team 🌟
Kathy B.
After placing my order, I realized that I had a typo in the shipping address. I immediately contacted support, and they responded promptly, making the necessary correction to my order so that I would actually receive it. They also processed and shipped my order very quickly. I am pleased with the excellent customer service provided by Culiau, and will be shopping with them again.
Response from ResparkedMar 19, 2025
Really appreciate you sharing this, Kathy! 🙌 Catching an address mistake early can be stressful, so I’m glad we could get it fixed quickly and make sure your order got to you without any issues. It means a lot to hear you’re happy with our service, and we’d love to have you back anytime! Thanks again for trusting us! 💛
Michelle Paradise E.
Support for missing shipment was very thorough and got issue resolved
Response from ResparkedMar 18, 2025
Thanks for your feedback, Michelle! 😊 We're happy we could resolve the issue for you. If you ever need anything else, we’re here to help! The Resparked Team 🚀
Gillian L.
I have found all the team at Resparked helpful, caring and so understanding. Their customer contact could not be better. Friendly and so willing to help. very prompt in replying. Their product if so easy to use, light weight and no cable. Certainly well recommend!!. I have been in contact with them quite a few times now, but not regarding any problems, but to inform them of my amazing journey using their product. Would certainly recommend this company and product.
Response from ResparkedMar 17, 2025
Oh Gillian! Thank you so much for your kind words! It really means a lot to us that you've had such a great experience—not just with our product, but with our team as well. We always try to be as helpful and responsive as possible, so hearing this truly makes our day! 🙌 It’s amazing that you’ve reached out just to share your journey—that kind of connection is exactly why we do what we do. We appreciate your support and recommendation more than we can say. If you ever need anything, you know where to find us. Thanks again! 💕 —The Resparked Team 🚀
Kijua
I was very pleasantly surprised at how fast you guys got back to me regarding my problem. I had gotten the engraving pen as a gift from my mom, so I honestly didn't expect to be helped as well as I was! Thank you for your help and the replacement!
Response from ResparkedMar 17, 2025
Dear Kijua, thank you so much for your review! 🧡 We're really happy to hear that we could help you out quickly and that you had such a great experience with our team. It means the world to us that even as a gift recipient, you felt taken care of—that’s exactly what we aim for! ✨ We hope you love using your engraving pen, and if you ever need anything else, we’re always here for you. Thanks again for your kind words! 😊 —The Resparked Team 🚀
Karen S.
Fantastic customer service! Walter responded in minutes to my query about difficulties getting the set screw and the bits to work. He had suggestions and I tried them. When I wrote back that it still wasn't working, he had more suggestions that ultimately helped me solve the problem.
Response from ResparkedMar 17, 2025
Thank you so much for your kind feedback, Karen! 🧡 We’re thrilled to hear that Walter could help you resolve the issue so quickly. It’s always our goal to be as responsive and helpful as possible, and we’re so glad his suggestions worked out in the end. If you ever need further assistance, don’t hesitate to reach out—we’re always here to help! 😊 —The Resparked Team 🚀
Cathy M.
Customer Service is great. Any questions or issues are promptly addressed.
Response from ResparkedMar 17, 2025
Dear Cathy, Thank you for your kind words! 🧡 We’re so glad to hear that you’ve had a great experience with our customer service 🙌 If you need anything else, we’re always here to help! —The Resparked Team 🚀
