Karen
No one would answer the front desk…
No one would answer the front desk phone. Requested foam pillows and only had feather in the room (we are highly allergic). Took 5 tries and 2 hours to resolve. No front desk person after 9pm and not told where to get additional assistance if needed after 9pm. Was told via message in the app that I was getting a $50 hospitality credit which as of today still has not hit my credit card. Tried to call hotel during the daytime and it rang off the hook. Very frustrating experience and plan not to stay at this location again.



