John
Scam company with high prices rude customer service
Beware! Not only are the prices higher on their website versus contacting the resort directly, they have a very rude customer service team. Additionally there is a rude woman by the name of Ashley that claims to be the ONLY SUPERVISOR with no one above her who is very rude, disrespectful, argumentative and provides false and misleading information. If you get this woman on the phone please escalate but do not accept anything she or her team tells you. Shame on World Travel Holdings for having created this scam side hustle business - Resort for a Day. Additionally, when you book with them they only take a $12 to $25 deposit for the resort and ask you to pay the rest at the resort. You cannot pay a higher deposit or pay the entire cost upfront if you wanted to. This is on purpose as you can only apply your voucher from Crusies.com towards the deposit. Under this fraudulent business model, cruises.com will give you a $100 voucher towards the resort. However you can only apply $12 to $25 towards the deposit using the voucher. The rest of the voucher credit goes waste. Complete scam by World Travel Holding that owns both cruises.com and Resort For a Day.