ResihomeReviews of resihome.com

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If it were possible to give negative stars I would. From beginning to end it was awful dealing with Resihomes. They tack on extra fees for everything they can think of. Renters are not allowed to get utility services in their own names. Resihomes gets them in their name and then charges the renter an extra fee every month for this “service”. There was an extra monthly fee for the keyless entry that was on the front door. The back door and door into the garage could not be accessed with a physical key. They charged a “processing fee” every month rent. When I moved in there were wasps in and outside the house. Spiders Everywhere. I asked for pest control and was told it was my responsibility. Air conditioner broke. Took eight days and MULTIPLE calls to get help. Icemaker broke. Repairman tried to fix it twice but it wasn’t working. The thing made shrieking then knocking noises every few hours for the last few months we lived there. The repairman apologized and told me he told Resihomes they would have to replace the whole refrigerator to make it stop. They told him that was too costly. At move out time I had the whole house professionally cleaned. I tried to get a rep from Resihomes to come for a move out inspection and was told they were too busy and someone would come out in a few weeks. I moved out on June 30th. I was charged July rent and utilities. When I brought it to someone’s attention they said they were just so busy they forgot to fix it. I have been going back and forth with Resihomes for six months about how much of my deposit I am owed. My deposit was somewhere around $1700. After my last month’s utilities, two pair of blinds, drywall repair, repainting and cleaning of the entire house, they say I’m due back around $130. And they still haven’t sent it to me. At this point I don’t even care about the money I just want every person on earth to never use them. I didn’t do my homework before I rented from them and I paid the price. Don’t make the same mistake I did!!

Follow up. Resihome does not honor what they promote. Great customer service…. Not at all. Everyone in the GA office is not looking out for the customer. Quality Service. They will tell you to put tickets in but not do the work!! Safety…. Require a ring service and make you pay $30. We still don’t have this fully operational and it’s been 2 months. Don’t care about your safety. Garage door. Tech was at the house and said whoever put this door in did not do it to code and he could not leave until it was fixed. One would think a good service would have had this checked prior to allow anyone in the house. Tech said someone could have been seriously injured by this door. You think someone from the GA office would have called us to apologize for this… surly not!!! DO NOT RENT FROM THIS COMPANY!!!!!

My name is Maciel and I have been a Resihome customer for 5 months. And once again I'm having a hard time getting service from the company. We are being charged with incorrect amounts once again, this time, the error is in the energy bill amounts. The property manager does not answer the phone, does not respond to messages or emails, I have been trying to contact him since 11/01 but without success. Every month Resihome makes mistakes, when they are small we pay ourselves, as it is almost impossible to contact someone from the CIA. But this month the amount is high, and we will not pay the rent until the error is corrected or the accounts from the company providing the service are sent to us to confirm what is being charged. Our opinion, Residhome does not have customer service that works, its employees ignore customers, they DO NOT DO business with them.

RESIHOME IS A COMPLETE SCAM AND RIP OFF. THEY REALLY DONT GIVE A RAT A** ABOUT RIPPING YOUR MONEY OUT YOUR POCKET THE ILLEGAL WAY. IVE BEEN COMPLAINING ABOUT A LEAK IN MY HOUSE SINCE LAST NOVEMBER 2022 AND IT DIDNT GET FIX UNTIL IT WAS WAY TOO LATE. THEY HAD TO GO INSIDE OF THE WALL TO GET TO THE PROBLEM AND THEN TURNED AROUND N BILLED ME THE BILL FOR 2 MONTHS IT WENT UP. NOW IM IN EVICTION SITTING AT THE COURTHOUSE RIGHT NOW AS WE SPEAK. YES, IM LAWYERED UP AND READY TO TAKE ON THESE CHEAP SCAPES. I ALSO BEING CHARGE FOR A SMART LOCK THATS BEEN STOP WORKING. ONE DAY I LITERALLY LOCKED OUT MY HOUSE FOR HOURS BECAUSE THE LOCK STOP WORKING. I NOW HAVE TO USE A LOCK AND KEY AND STILL BEING CHARGED.

I ditto one of the other reviews that says, "the reviews are true, DON"T do it" This company has been and are the epitome of SLUMLORDS!!! From start to finish they double charge for security deposits, the utilities stay in their name so you can't see exactly whats going on, the structures are cheaply made, don't have standard appliances like garbage disposals, their Smart home" features don't work properly most of the time, if you have issues whether they are emergent or not, they will be taken care of on their time. air conditioning units in some properties don't have sufficient size units to properly cool the house and they will try every way possible to blame it on you. The rent is astronomical prices. We moved out the 19th of the month and professionally paid to clean the entire house and floors leaving it much better than we found it, but were charged a $430 cleaning fee and charged for utilities up until the 9th of the next month. Resihome owes us $1000 for overcharges! *Please check back occasionally to find out progress on a CLASS ACTION LAWSUIT in discussion*

I recently applied for a home I waited until my credit score met the credit criteria of 560. My credit score ended up being 570 on Trans Union at Phico eight I received a Trans Union credit report from Trans Union stating that my credit card was at 574. I also overqualified for the income requirements I make $11,000 a month. I provided my bank statements to prove that this company denied me stating that my credit report did not meet the criteria, I spent $50 on the application fee. I feel that this company is getting away with taking peoples application fee and making decisions on approvals based on personal assessments instead of actual assessments. I feel cheated and I feel this company is scamming. Please be careful and please do your research before applying to this company , also to note when visiting certain properties, their lockbox process is a hassle when getting to the properties there is no code to unlock the door. I had to wait on the phone for customer service for hours for someone to call me back at the driving to each home just to look inside home, so please don’t waste your money and don’t waste your time.

I have lived in multiple states throughout our country and never have I EVER dealt with such an incompetent, lazy, cheap, and just don’t give a darn company IN MY LIFE. (Laura & Taylor were our “managers” over the property in Kissimmee, they were terrible) Before you dive into this review, look at the pictures provided that will give you a GLIMPSE of the condition they actually allowed us to move into. Ask yourself, is this acceptable for anyone to move into? I brought ALL of these issues up to them before we even moved in and they promised it would be taken care of. Surprise! Surprise! They were not! The pool was a literal swamp. Frogs, tadpoles, bugs galore! Pool maintenance would often skip weeks of cleaning and lie like they did it. The screens were torn to shreds just about everywhere allowing nature to frolic within our patio space. The screen on the doors were a security risk as you could easily stick your hand in to unlock it. The patio door failed to lock, another security risk. They used tape as a “fix” for the lanai which was extremely unprofessional. The yard and walk paths were littered with sharp palm branches (Still have scars from disposing of them). Multiple light switches/plugs either did not work or were part of a whole different room. The toilet in my kids bathroom was so old and decrepit, when you flushed it the floor was FLOODED with water. The tub sliding door was a hazard and was not connected to the bottom track so if you even placed your hand on the door, you would IMMEDIATELY fall in. The drains in the bathrooms and sink would quite often slowly drain which was a hassle. There were dead lizards in the home in different places. A couple of room locks were so old that they simply didn’t lock so privacy with children wasn’t a thing. Everything mentioned was just the INITIAL problems. Once moved in more problems popped up. Multiple work orders were put in for many things and often times they were denied, delayed, or cancelled. The garage door just stopped working completely and had to be replaced. The installer drilled the new button in drywall with no stud so the button came off less than a month of install. He gave us 3 remotes and only programmed one and said “look on YouTube on how to program the others”. The ceiling fan by the kitchen had to be replaced due to going out and was installed incorrectly so the pull chain for the fan didn’t work. The “fancy” keypad went out on the front door so that access was denied until they came out. EVERY SINGLE vendor that came out to fix something had nothing but negative things to say about Resihome and they had no problem expressing their issues of delayed payments, short notices, and the cheapness of the company. They cut corners any chance they get. To top it all off, we were being charged OVER MARKET PRICE (almost 3k a month for a 4br that was barely 2k sqft). We gave them OVER 10k in deposits, fees, and first months rent and it’s been months since we have moved out with no return of our deposit in sight. They won’t return calls either. PLEASE PLEASE PLEASE!!! Don’t make the same bad decision we did and rent with Resihome. They provided an unsafe, filthy, environment and robbed us of our deposit. If I don’t receive a response soon, I will be contacting the state and my lawyer is on standby.