Tanya
DO NOT RENT FROM THIS COMPANY
Ive been renting with this company since December 2023. The application process was a breeze but the move in not so great. Did not have access to my home for hours after due to smart code not being provided. I thought that was a one off but slowly but surely as the months went by I noticed electrical issues, plumbing and pest concerns. We had a bad storm here and it rained for hours. Then water began leaking from the ceiling and the store ended there were several spots on the ceiling from water leaking. Submitted a maintenance request that took several days before anyone came out and when they did it was just a band-aid repair. I can hear water dripping in attic after any rain. I can only imagine what it looks like up there or in the walls.The only reason I renewed is because my kids love the neighborhood and their schools. Recently I lost access my resident portal and can no longer see my payment ledger or balance due and each month I get a text message or call telling me a different balance and no explanation of how the balance was generated. Utilities are no longer through conserve but are in my name, so I should only have rent due each month now additional fees or utilities. NO WAY TO SPEAK WITH ANYONE WHO CAN HELP. PROPERTY MANAGERS DO NOT ANSWER OR RESPOND TO EMAILS OR TEXT. COMPLETELY UNPROFESSIONAL WITH THREATS OF EVICTION.



