ResihomeReviews of resihome.com

I am not and resident but I really appreciate the reviews and will take heed and not rent with these folks. This is nuts!

This is the Absolute worst rental company I have EVER rented from. I’m not sure why most of these comments say they are charging people outrageous amounts of money for cleaning fees, but the homes aren’t even clean upon moving in. When I moved in this home it was NOT CLEANED. I had to clean the home myself. As well as the lawn, it was a forest. They waited until someone moved in to throw the responsibility on them. Not even 90 days of me moving in I received a HOA Violation saying the roof, the driveway and side walks need to be cleaned. This company is TRASH!!! They care nothing about you, or your living conditions. Every time you turn around something is broken, and they drag their feet to get it fixed if that. My roof is leaking in the garage, and you can clearly see mold spores on the ceiling. No one has yet come out to see what’s going on. I’ve been complaining for months about moisture in the home that’s destroying my clothes, Shoes, purses, and furniture. It’s like mold or some sort of green powdery substance that resembles it. Its growing all over my things, even inside of my drawers. It smells like mildew. The entire house has an old, dirty, wet smell. So I had the house inspected, and the inspector said the ducts needed to be cleaned. They were all completely black and dirty. My children and I all have been sick for months with The worst allergies you could imagine. I put in yet ANOTHER work order after being told the first time to buy “Damp rid”, they sent a technician out and clear as day the guy said the whole air conditioning system if “Full of mildew and bacteria”. He opened up the main part of the air conditioning system in the garage and showed me all the nasty stuff my children and I are breathing. He reached out to Resi home and told them the same thing he told me. They told him they have to get “Approval”. Minutes later I get an email saying my work order was complete. I reached out to Christopher in maintenance to see why it was completed and nothing was done, he didn’t even have the decency to respond to my email, instead he had the property Manager Taylor Robinson send me an email. Basically saying that they cleaned the build up and is my fault, because I don’t change the filters and they recently cleaned the ducts. Which is a lie. Like why wouldn’t I switch out filters if my children have bad allergies? Even if you did clean out the ducts why isn’t the main part of the air conditioning system not being cleaned as well if it’s full of mildew and bacteria? The ducts are going to have the same issue as before. So now if I want any additional cleanings done to the system I would be charged to get them done. This company is a joke. I can’t wait till A class action lawsuit is filed against them. I would never recommend, these people to anyone. HORRIBLE tenant care. These homes are Ran down and falling apart. They paint over all the issues. Most cases they won’t even hide how raggedy the homes are. If you sign a lease with these people they will blame anything wrong with the home prior to you moving in on YOU. RUN!!!! Don’t walk away from this company. I can’t wait until my lease is over!

If you are thinking about renting from ResiHome just DON'T!! Run away as fast as possible. It was the worst experience I have ever had. We rented a BRAND NEW property in Wildwood, FL (Cottages at Wildwood). We were moving from MA to FL and were pushed to move our lease date earlier because there weren't many properties left...(lie #1). So we move in and all is OK. Prior to move-in (September 29th lease) we were told that the fiber optics would not be available until October. I work from home so internet is important, but they gave us hotspots and I figured I would get 5g home internet (not thinking that it's a new address) if needed. Well this was lie #2!!! We did not get fiber optic internet until April!! APRIL!!! Upon our move-out, we still didn't have cable. This was the least of our worries while living there too. ResiHome blamed the fiber optics company, but the CEO of that company reached out to me directly and gave me all of the info on how ResiHome was blocking the install. We had a 3/2.5 house and a garage. The very first time we used the second full bath the entire tub/shower leaked and destroyed the walls. Obviously it was installed incorrectly and we reported it beginning in November. This was not fixed until MAY!! And it still wasn't fixed so we did not have the second full bath for our entire lease and received NO discount. Our kitchen's backdoor flooded every single time it rained. I mean flooded.....like 10 feet into the kitchen and pantry. We put maintenance tickets in each time and they would look at it and see nothing. Never got fixed....even after they found the issue, removed all the moulding and drywall and found that the floor was FULL of mold from the flooding - likely what was making us sick. Not to mention destroyed my $$$ Dyson vacuum that was stored in the pantry. On Thanksgiving our smartlock broke and since we were never given keys we were locked out. My husband had to climb up into a second story window to get us in. Took a few days for them to fix the lock so we had to leave our house not secured. One day....I can't make this us.....BOTH our front and back doorknobs fell off. Just fell to the floor. Another week, a closet that we barely used, but had items stored on the floor of literally collapsed. The shelves and racks that had NOTHING on them fell out of the wall and smashed our belongings that were stored underneath them. Due to all of the issues we had, we asked if we could terminate our lease early, but they just laughed at us and said that we were required to pay the full lease terms. We asked for some sort of discount given that we could not use one of the bathrooms, but they never responded. We moved out before our lease was done and paid the extra rent. Then, it took forever to get them to give us our security deposit, which they took money out for things that were their fault. AND the check they sent had our name spelled incorrectly. So we spent 10 months - our first 10 in Florida - in a brand new home that was junk....couldn't have many guests because we didn't have the bathroom for them....had to spend money on towels and other items to clean up the numerous floods....and got sick from the mold caused by the flooding. I cannot tell you enough...stay away from them!!!!

By far my worst renting experience and I’ve rented in Illinois, Iowa, Michigan and now Texas. Avoid, avoid, avoid. The worst issues: Rent increased $200 for no reason, they delete your maintenance requests and point you to YouTube videos to show you how to self-fix plumbing and electrical issues. It’s a good scam because if you mess something up, they’ll just charge you for repairs. Truly dastardly people. Like others, I’ve had issues with the keypad entry and been told I’d have to pay for any replacement materials. What a joke. I can’t give a neighbor my key for temporary access to my home to feed my cat while I'm away. I have to let them know my passcode and risk them remembering or sharing it. So unsafe and unnecessary. Not to mention the batteries dying and us being on the hook for those. No one asks for this dopey inconvenience. Bring back keys. I was charged for a plumber coming out because he couldn’t fix an already present issue. And there’s nothing done to ready the home. My fence has several holes that neighborhood animals creep through. A plumber told me the drain hadn’t been snaked in years, it looked like. He said a bunch of other stuff about how crummy ResiHome is but I don’t want him to lose his job. A few electrical outlets haven’t worked since the first day I arrived. Others go out regularly and some of the fuses don’t even work (i have been told I have to pay for those, ha ha). They don’t allow you to pay rent early or in increments (even though all payments are online-only) but will send eviction notices if you’re five days late. Do they not understand how pay periods work? Do they not know if you allowed people to pay in increments, they could pay early! I worry about the deposit process on that beautiful day I will depart from this place. There’s no damage in my home (just two adults who work a lot living here) but I’ve seen testimonies and pictures of Resihome charging folks for repainting walls and *literally* wiping surfaces that were already wiped. They love charging extra fees so I’m ready for it. But I’m also ready to go to court for my money too lol avoid at all costs.

Omg this company is the worst. They are unhelpful, are the awful with maintenance and because we have a keypad entry door refuse to give us a physical key. The lock malfunctioned— it was stating low battery even though we changed them the night before— well I informed them when I was locked out that morning and they stated they didn’t have physical keys and I’d have to call a locksmith and PAY FOR IT MYSELF. WHAT THE ACTUAL HECK. I have never rented with such a crappy property company. If you live in Georgia contact All 3 Realty— they are awesome! I rented with them before and honestly might be going back, they just didn’t have anything available in my area last year. Also, Main Street residential is another good company.

I was discriminated against towards me my daughter's disability and our color in retaliation they refuse to do there part as agreement then accepted my rent for jun & july an then still remove me an my disable child an my other kids now we are homeless an they stole my security deposit saying i owe june eviction but i paid my judgement on July 11 2024

I don’t usually go for long reviews, so I'll keep this straight to the point. I've dealt with many landlords over the years. Most are okay, a few aren't great, but none have been as bad as Resihome. It was a nightmare just to see the place. Calls went unanswered, and the flippant agents on their 1-800 number seemed to know nothing. Move-in was even worse.Key delivery was delayed, my lease had incorrect details, and the place was dirty. The agent, The real estate agent assigned to us, Lakesha, was not helpful and often compounded the issues. Since moving in, communication continues to be a huge problem. Getting a decent response from the property management team is rare. When they do reply, it’s usually with a dismissive "Sorry, submit another ticket." And the frequent mistakes with my rent are unbelievable. I’m usually pretty laid-back and can make do, but seriously, if you’ve paid the application fee, consider it lost and look elsewhere. Renting from Resihome is likely something you’ll regret.

We need help and no one is willing to help. No, one has sent a temporary unit or anything. We have been without air since Wed. We are suffering and this company doesn't seem to care. I'm going to report Resi homes. I've only been living here for 3 1/2 weeks and feel like this is one of the worst decisions I could've made. The vendor stated he doesn't know when he will get a part and Resi just sent an email saying the rent is due. That is a slap in the face. Send help! My dog is struggling to breath. We spent all of our money until I get paid to move in and this is what we get.