ResihomeReviews of resihome.com

Resihome or RESICAP DONT RENT WITH THEM. This company has been the worst experience renting ever. This corporation owns many homes and does not take care of them. On day 1 of my family moving in, there was no welcome and nothing was cleaned. Random items in the fridge, roaches, spiders, bugs in every room. I had to pay out of pocket over $600 for a deep cleaning- a job I REQUESTED them to do via email before move-in, they ignored me then REFUSED to reimburse the cleaning fee. The day of me receiving access to this disgusting and horribly managed home, my own property manager and everyone involved was nowhere to be found, unresponsive and has 0 support. When I expressed my dissatisfaction and unfairness to the cleaning fee, they had a lawyer on their behalf to fight my demands for reimbursement and threaten my lease agreement. Then within 1 week the AC unit stops working. I had to wait 4 days in hot Florida weather for repair. They also refused to fix the refrigerator ice maker and told me "new policy states it's renters responsibility". Then near the end of my lease, they sneak in random fees on my rent (over $450 worth) with NO explanation as to what these new charges are. This corporation is extremely negligent, careless to their tennants, lazy, cheap, greedy, and should not be trusted. Once they have your money and signature, you are on your own and they will go out of their way to ruin you. I will remember to never associate business with this company forever.

I signed a lease with ResiHome for a Georgia property after trusting their online listing and virtual tour. I live out of town and couldn’t see it in person beforehand — big mistake. When I arrived on move-in day, the home was completely uninhabitable. I found rodent droppings, wasp nests on windows and doors, peeling floorboards, unsealed doors and windows (letting in insects and outdoor air), and even a bathtub caulked shut at the drain, making it unusable. There was water damage in the light fixtures, holes stuffed with spray foam, and general filth throughout. The property was not just dirty — it was unsafe. I immediately contacted their Operations Manager, who acknowledged the condition and agreed in writing to cancel the lease and refund my move-in charges. Then all communication stopped. I followed up multiple times asking how to handle utilities and next steps. No response. I eventually had to remove the utilities from my name to avoid paying for a home I never moved into. Now they’re acting like I still have possession of the unit — despite me never accepting it, never moving in, and clearly stating that from day one. Their own maintenance records confirm someone entered the home and verified the same issues I reported. Yet they continue to twist the facts, stall, and ignore responsibility — even after admitting fault. If this isn't resolved, I’ll be filing formal complaints with: The Georgia Consumer Protection Division The Better Business Bureau Tenant advocacy groups And I’ll pursue a civil claim for breach of contract and unjust enrichment. Bottom line: ResiHome is not trustworthy. They market homes in unsafe condition, ghost you after promising resolution, and try to dodge liability when caught. I learned the hard way so you don’t have to.

I put in notice to terminate my lease with 60 days notice per the lease requirements. The property manager acknowledged my termination request. Since then no one will contact me. I am two days from that temrination date and there is an invoice for next month's rent in my portal now! The automated lock they insist on having for their convenience (but charge tenants for) has not worked for over a week, making the house unsecure. Maintenance told me I needed to speak with my property manager. To date no one will contact me. Completely unprofessional. I have never been late or unavailable to pay rent, and have had 2 maintenance requests in the 2 plus years I have lived there. Basically an ideal tenant. That is not how you treat people.

This company would steal from you charge you to take care of someone else home would love to load the pictures are move in date was May 1st got access 05/26 the home was not cleaned grass and bushes everywhere then I moved out a home I cleaned and taking over $300 dollar's on bullshit charges I just paid them for May and I paid $366 on June 1st move out on 06/02 now these thieves are taking almost $400 for a freaking house you didn't clean or cut the grass house was dirty from refrigerator stove everything with blue tape marks taking there ass to court

We'd give Resihome/Resicap a ZERO STAR if we could. As a neighbor of a Resihome/Resicap owned home, they are horrible to deal with. They refused to fix their property and when we contacted them, as our property value is declining each day, we were told by Resihome/Resicap management: "At this time the owner (RESIHOME/Resicap) has decided NOT to fix anything." WOW! Sure wish they'd sell the property to a private, non-corporation owned party. The yard is in terrible condition and bringing down the property value of our home and all the homes in the subdivision. It's the worse property in the subdivision. Everyone knows it is a rental by owners that don't care about it. Fence problems too. Resihomes/Resicap are out of state owners (GA &TX) and don't care about their investment here in AL. The past 2 RESIHOME/Resicap tenants have told us that RESIHOME/Resicap, are horrible to deal with and they regretted renting from them and will NEVER rent from them again. I believe it. They were horrible to deal with for us too. They only act when the HOA sends them a warning letter to fix the property. Yard and property hasn't been maintained in months. DO NOT RENT FROM RESIHOME/RESICAP!!! EVER!!!! YOU WILL BE SO SORRY!

Hello… I filled out an application took a week off. It actually took a week to fill out applications. A week out of work. Their application was so hard you couldn’t get into it. There was always an error message. They wanted $55 from me $55 for my son. Couldn’t get back into the app to put my sons info in try two days. people don’t know what they’re doing. I couldn’t send the verification to them. They pretty much took $55 from me twice, knowing that they weren’t going to rent it out to me because of my sons Verification couldn’t get into the app try two whole days +40 hours a whole week with their very, very hard application, they really should’ve returned my money. I gave them another $55 to do a background check on my son and the next day they rented the place out they were never in Intending the place to me that all they do is steal your application fees and it’s extremely hard to get in their app there’s always errors and they do it on purpose to steal your money

Wow this is crazy reading the reviews. I was just looking at one of their rentals but thanks to these reviews I will definitely pass. How is this company still in business.

No communication,will try to charge you some obscene maintenance fee for maintenance issues with their property that they knew about. We went without water for two days, they left the gas running in the garage, couldn't figure out the tub came back four times each time with the wrong part the tub is currently sitting without any faucets and does not work.