Homebody is an independent insurance company that partners with several A-rated insurance carriers. Get comprehensive coverage everywhere you need it. Whether you're looking for renters insurance, pet insurance, auto insurance, or coverage for all of life’s incidents, we've got a policy for you.
Homebody (residentinsure.com) has 64 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Aidan H.
Even after your lease ends, they continue TAKING MONEY OUT OF YOUR ACCOUNT. Terrible customer service and predatory business model. The company should be ashamed. I've been out of my apartment for 7 months now. I've lost over $100 to them for literally no reason. DO NOT USE THEM FOR RENTERS INSURANCE
Bria W.
DO NOT USE THIS COMPANY!!!! Their customer service is terrible. The agents who answer the phone are disrespectful and lack empathy and competence. Once your policy ends, be sure to cancel otherwise they will automatically renew it and TAKE IT OUT OF YOUR ACCOUNT without authorizing it. You will of course be blamed for this. The agents are dismissive and will hang up in your face. Super unprofessional and unreliable company. Use others for homeowner's insurance!!!
Kacie C.
I had a very unsatisfactory experience with Homebody. My policy was supposed to be cancelled as my lease had ended and I already moved out. They continued billing me so I called again to cancel service and their customer service representatives were extremely rude and unhelpful. They said they would refund the premium forward, but would not backdate it to my move out nor repay the “convenience fee” they were also charging. Very unprofessional behavior and I would not recommend anyone use them.
Sheri W.
One star is too much for this company. They have been double charging me for over a year! You call and it takes forever to talk with someone. Then they have no one that can help. Its what they say period. I will be filing a report with my bank! BIG SCAMMERS
John
On Hold forever and they couldn’t even help me. The apartment complex is blaming them and homebody is blaming the apartment complex. Miserable experience with a miserable company. Avoid at all costs
Pierre M.
The company makes you call them after you upload your insurance so they can approve it. They will also charge you regardless if you upload it on time. They also have extremely rude customer service agents that will not answer questions and just hang up on you.
David P.
Scam company that exists solely to create useless monthly fees
D P.
Had renters insurance with them for 2 years and my e-bike got stolen and they pulled out the fine print declining my coverage saying it’s a “self propelled vehicle” they were not helpful and not following laws when signing up for insurance disclosing what is and is not covered.
