Jonathan H.
Decent product, very good customer service
Great customer service. I purchased a large (~70x96) AcoustiDoor™ Soundproofing Door Cover. The item shipped ahead of the expected delivery date. I was skeptical, but the soundproofing is effective, though likely not to 20 db, at least 10 and as much as 15 I think. But it depends on the environment. I have a big opening to my office/living room area with high ceilings and wood floors so the accoustics is difficult to suppress. I also have a 18-month old running around and it does muffle the sound significantly enough so I can have work calls, etc. The strap-pully system is very good but is work to open or close fully. The directions for sizing on the website are very specific (as necessary) and you need to pay close attention to the details when placing the order as the grommet holes are about 3 inches from the top edge. There were a few things that could have been better, like the mounts that were supplied or the magnetic strip adhesive strength - both were not adequate as the weight of the curtain is close to 50 pounds, maybe more. The cost was also somewhat negative as it was over $500 after shipping. But overall, I'm happy with the purchase and I'd say it was worth it. They have been very responsive and the quality, durability, look, and feel of the material is very good. I've had the product for about two months now. Hopefully, I won't run into any issues but I'm confident that if I do they will be able to accommodate me. Overall, 7 out of 10.
Response from Residential Acoustics™Jan 23, 2023
Hello, Thank you for your review. We are glad our customer service was able to help with your experience with our product.
