ResetSmileReviews of resetsmile.com

I rarely leave reviews, but I felt it was necessary on this one. I have had the worst possible experience with this company. Not being able to reach anyone in customer service and not getting a timely response back is a terrible feeling, especially since I’ve paid IN FULL. I finally received my device, it doesn’t fit properly, it hurts my mouth, and I can’t get in touch with anyone at the company to resolve my issue. I’ve made several phone calls and emails, and I’m still waiting to hear back. Let this be your warning.

they keep sending conflicting emails that they have received impressions need mouth phots. Customer service is horrible you have to leave a message and no-one calls you back

No one answers the phone or respond via email. This seem like a scam!!!

The device is incredibly painful. I would have had faith in the product IF I would have received a return phone call from the two messages I left expressing my concerns. NOTHING. I want a refund

My card was charged BEFORE the presentation of the dentist disclaimers. I did not agree to the “fine print” and there was no way to go back and negate the card charges. I called their number and it went to voicemail dtating all their agents were busy. I then filled out their email contact form requesting a reversal of charges…we’ll see how that goes.

After signing up, I then got asked questions and was given disclaimers that i am expected to sign saying I should go to my dentist and the impressions may pull out teeth or bridges or caps. These should have been given upfront and not after signing off the payments. And there’s no option to back out after seeing the dentist questions.

Thieves and phychopath scammers. Warning others. No wonder they need to post phony 5 star reviews. Parents: Keep your kids close. These kinds of criminals do all kinds of evils. Best to have your Dentist make your replacement tooth for your sports accident or such. They charged me many times for a dime-store plastic thing that cannot be used. It's sad there are so many immorals out there. They won't like their Destiny. Emailed many times since Jan 5th about the Dollar Store thing they sent me, now emails are replied with Subject: Sorry, we're currently unavailable" for weeks now. Their last email, "We can try our best to remake your device and change the shape and shade. Please send us photos whenever you can so we may issue a remake order." (which were sent). However, we do Not want anything from them in our mouth. It could be dangerous. These ppl, obviously, can't be trusted. 1) The Color is way different. 2) The shine is glaring. It looks like a cheap plastic tooth. It doesn’t blend. 3) My tooth is Square, like a regular tooth, Not Round. 4) Your tooth has a “gum” blob all the way around the tooth. Gums are not on the sides and bottom of teeth. 5) It's so close to my front tooth that it overlaps it. 6) It's also too short. It doesn't match the height, either. We gave BBB a pic of the Dollar Store thing they sent. We can also send to TP. And they want to charge $750 and already charged CC $232. Our CC company contacted them 2/27/24 and filed a dispute, since "Jess", Clay or partners refuse to reply to us, and stop charging our CC and refund. Gave BBB a pic of the thing they sent. re denturist, reset technology, Englewood Cliffs, NJ. I can send it to TrustPilot if they email me. 3.13.24 Their reply below is a lie. No one has replied to us. Neither linkedin owners nor partners or funding partners. Their reply below 3/20/24 is also a scam. We have Never talked, they have Never provided anything. Consider all their replies lies from corrupt Hellbound ppl.

This company is a joke! Don't do it! Teeth are too wide and too short. Doesn't match up. Plus all I hear back is "We're sorry your not satisfied...blah blah blah" or "We are currently not available". IF I get my money back I'll redo my review but fighting for it right now!