ReservecaliforniaReviews of reservecalifornia.com

If the campground is closed because of COVID why don't you say so when typing in the campground instead of taking me to an unrelated site that is open? Please improve the web-site just look at all the problems listed and nothing happens. Heck, we Californian residents are charged enough state taxes to at least have a presentable reservation site. This is an embarrassment to all visitors!

I tried to make an reservation on line, using my existing account information. The site froze up multiple times and then finally began to work after approximately 1/2 hr. I then tried to log on. The site said my e-mail address "DID NOT EXIST". I then went to I forgot my password, and they still said my e-mail "DID NOT EXIST". I then went on to make a new account in my name. Used my existing e-mail address and physical address, the site came back and said the post office has no record of my address and there is all ready an account with that e-mail address. Totally Confused!!!! I am now very frustrated!!! I called Reserve California this morning. Talked to a rep. After a long conversation, he said my name doesn't exist on the account. How did this happen? He couldn't answer my question. He said someone else's name is on the account. We then went through names in the household and some how my, 30 yr. old daughters name ended up on the account in place of mine. Most likely when she made a reservation, sometime in the past for one of her trips. He would not change or create a new account in my name because of their rules "Only one name can have an account per household" and now the account is in my daughters name. I just want my account back so I can make reservations, nothing more nothing less. On top of everything the "Rep." was not very helpful in trying to resolve my issue. I don't think they want to reserve space at any of their sites, just make it a miserable as possible....Just not helpful at all!!!! My e-mail address exists, but it doesn't exist...Hope they can figure this one out.

Sucks , nothing is ever available. System is seriously flawed !!!!!

TERRIBLE system, and terrible policy not even listed anywhere on their website or the states website. Old System at ReserveAmerica was so much better. I genuinely HATE the new system. Makes no sense to book a site for 7 days just to modify it twice to extend it our to get the days you need. Oh and be careful if you want to book two sites during the same time. If the (never available) sites dates do not match exactly you cannot book them together. And refunds take forever. Guess this site runs just like California, backwards and makes no sense.

It used to be easier when it was reserve America. Now its impossible to get anything. I think they hold their own popular spots for themselves or friends and family. I used to get a spot every year with the other system. Now its impossible. Someone needs to investigate this issue.

can I rate it with a negative rating, as in "negative stars"? The website is a disaster and a waste of our tax dollars; a huge injustice to the citizens of this state. How can this be allowed to continue?

Can we give Zero stars. This is the worst thing CA State Parks ever did. How long are they locked into this crap system? They obviously went with the lowest bidder for a new program and have done nothing to help the average Joe. This morning 11/21/19 I have not even been able to get on to their site and it's been over an hour and there's nothing wrong with my computer. Sooooo disappointed.

Definitely the worst reservation site I have ever tried to use. Unless you want a Wednesday night in November you have no hope of getting a reservation. But the system cheats by making it look like sites are available, then you find they are all ADA and you can't reserve them. Then you have to back allll the way out and try again with different dates. Why you can't filter is beyond me. All the other issues raised by other reviewers I don't need to reiterate. It's appalling our tax money, in California, home of the best engineers in the world, paid for this crap.