ReservecaliforniaReviews of reservecalifornia.com

Terrible reservation site. For days I have been logging on no later than 7:45, refreshing getting ready for the 8:00 mind blowing experience if trying to get a camp site. On numerous occasions I have actually had sites in my cart, on the timer clock, good I have a site, now go find another one for my parents. Get another one, put it in my cart, go to check out and WHAM, first site is gone!!! So finally I call and speak to an agent only to be told that having a site in your cart and on the clock does not guarantee the site!!!! Like WHAAAAAT? Clock says says 14 minutes to complete transaction, lie!!!! Even has a tab to continue shopping, well do so at your risk. Reserve America was a lot better. Now you have to book out a week in advance (if your lucky enough to even get a site) then cancel the first 4 nites later on down the road in order just to enjoy a 3 day weekend. Ridiculous!!!!

1. The mission is to hit the reserve key before thousands of other camper bees trying to do the same thing. Follow these rules and your chances to hit the lottery may improve. 2. Have a list of the sites you are interested in that will become available at 8 am. 3. Open the reservation page that shows the sites you are interested in. 4. Logon to reservecalifornia and enter your user/pass. Do this no later than 0745 because the site gets busy and may not let you on. 5. Reduce your screen size to 50% using the zoom feature (windows 10) accessible thru the three dots in the upper right hand corner of the screen. Refresh the screen. This allows you to see more of the reservation screen. 6. At 0758, click on any pink spot with an x on. this will bring up the 1st reservation screen with a button that says “refresh availability”. Reserve California does not automatically refresh at 0800. 7. At 0800 exactly, click refresh button on this smaller screen. 8. Grab your spot when it goes green. 9. Who knows, you might get lucky.

I have tried many time to get reservation at Seacliff State Park. Once I was able to find a spot in the 26 full hookup area. I selected and while getting my charge out a msg came up that the site was no longer available. I was told that after selecting you hold the site for 5 mins. Some ones wrong. Also under the new system you might notice that there are sites showing as green but when select it says that the site is unavailable. I asked the Reserve California reservation takers and was told that those were walk in sites. I ask the ranger at the site and they had no idea what a walk in site was. Bye the way the site is much harder to use now.

I agree with all of the previous reviews. I have tried for 3 consecutive weeks to secure a camping spot in August and was kicked out each time. It also appears that when reserving, in order to get the weekend you desire that you need to pay for the prior 5 nights (total 7 including your weekend) in order to get that spot. At $45 per night that is $315!!!!!! The site lets you go out 7 days from the date you are reserving and that is why the weekends are booked several days in advance. A very frustrating and unfair web site

Worst system ever. At least 15 of my friends and I tried to book 6 months in advance and not 1 person was able to book a site. Some of us had the site but then were kicked off the system only having to restart. The fishy thing is, some of the camp sites we were trying for got booked for only a Sunday night??? Who reserves a site for only one night.... Ahhhh. So sick of this non-transparent system. I think it needs to be a chainblock so everyone vouches for another and no rigging is happening. Such BS! Thanks Trustpilot for allowing us to post on this website to voice our concerns about public services that should work better for its citizens.

If I could give this 0 stars I would. Such BS...we had 6 people going for 2 sites in Refugio and it kicked all 6 of us out and by the time it let us back in the sites were gone. We tried the next day and got a spot but it rerouted us to HB at check out. Last year the site said the campground was full and half the spots were empty....Reserve California sucks balls

Reserve California is a terrible website!! Myself as well as other family members heve been trying to make a reservation for the last week. Others have mentioned it kicks you off the website while completing reservations, at 8:00 the calendar date don't change plus all other issues, we all had this same issues. It's very frustrating!! Last year their wasn't all these issues, why are we having them now? When a cancellation is made the site should become available immediately not wait until 8:00 the next day Reserve American was a reliable and easy way to make a reservation Please resolve all issues

It's really interesting that us locals for the CA state parks - in a way owned by tax paying Californians need to pay a $8 fee on often $25 - $35 reservations. That's a 30% fee. On top of that if you want to cancel, you pay the fee again, which means there is a 60% cancellation fee. This should really change, I don't know any company in the travel industry that operates like this. Shame on you California state parks!