Adam
Custodian filed for Bankrupty/Support Stopped Replying
Support stopped replying after I queried them on the status of an old investment of mine in Obi. I was asking why, after SIX (yes SIX) years, I was still not able to see my assets showing up in Prime Trust (their custodian). I was told to wait as "It's taking us longer than expected to get a resolution to your inquiry." I followed up multiple times with the same email, and was ignored. I then tried again with a different email (to test the responsiveness of support) and was quickly replied to but couldn't be engaged with as they couldn't "seem to find a Republic account tied to this email address". Told them the email the account was associated with, and was once again ignored. I have since learned that Prime Trust has filed for bankruptcy, so it is very, very disappointing that Republic has remained silent on the matter and chosen instead to simply ignore me rather than acknowledge the situation and clarify the status of my investment.



