Replace Your University is a financial education company dedicated to helping homeowners better understand how mortgages really work. Through our flagship program, Replace Your Mortgage, we teach the math, cash flow principles, and practical strategies that can help qualified homeowners reduce long-term interest costs, pay off their homes years sooner, and build greater financial freedom.Our mission is simple: to give families the knowledge, tools, and confidence to make more informed financial decisions. Using our proven tools, implementation framework, and step-by-step guidance, we help homeowners build a mortgage payoff strategy tailored to their finances, goals, and the financial tools and banks best suited for their unique situation.
Replace Your University (replaceyouruniversity.com) has 50 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
replaceyouruniversity.com
Website
replaceyouruniversity.com
Category
Investments & Wealth
Location
Franklin, Tennessee
Listed on Five Star Index
2026
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The company replied to 78% of reviews.
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Most recent review: October 2026.
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The program is very informative and gives much guidance and knowledge on what you can do to pay your mortgage off in less than planned time. I also like having access to a coach. My only complaint is the sign up costs and then a monthly costs to stay connected with your coach. It has taken some time to pay back the money I paid just to get the info, and honestly I think it’s a bit much for just access to the material and then connecting with a coach to come up with a plan to execute. The actual execution is solely on you. After the plan was solidified, I didn’t really have a reason to stay active monthly because the rest of the work is on me, until I get to a certain point.
JW
Jessica W.
My overall experience so far…
Actual education of this product is amazing! 5 stars!! I’m so grateful I found it. I am in a HELOC now and I’m so glad that I did it. I still watch the eduction over again and love watching Michael’s context. Feel really grateful overall for this product!
That being said, I’ve really had some struggles on the administrative side of things with RYU. The first gentleman I spoke with just to do an introductory call was incredible, and I walked away feeling super excited about the product and ready to move forward. Then I spoke with the sales rep, and after I signed up, it was like pulling teeth to get in touch with him. He had promised me a referral bonus if I referred another person, which I did, but it was almost impossible to get in touch with him about actually getting the referral bonus. I finally had to get in touch with other people to get the bonus, and it took several months. The person who finally did help me was amazing (the gentleman in charge of the referral program). After the first 30 days that you sign up, you’re pretty much doing all of the online education, which is extensive and really great, but you only get to talk to a coach for no extra cost within that first 30 day window. It’s after you finish all the education that you usually have a lot of questions as you’re working through getting into your HELOC, but by that point, you have to start paying a subscription to be able to speak with your coach. That feels salesy to me. I just spent thousands of dollars on this product, but now I have to start paying again if I want to speak to a coach about a few questions? It would be really nice if you could at least have 1 phone call per month with a coach for the first 3 to 4 months as you’re still figuring everything out. And for the record, my coach has been great!
Also, with the friend I referred. she’s had a very difficult time getting any kind of clear communication or answers from the rep she was speaking with, and after several months, she’s kind of given up, even though she paid all the money. She has felt very discouraged on the whole process, so I’m trying to walk her through it myself. I’m pretty hesitant to refer again because if that. I truly think that if RYU just gave a little bit more access to your coach without having to pay for a few questions, and some of the communication pieces were cleaned up, it could overall be a pretty amazing experience, because again, the product/content really is awesome!
Also, this might not necessarily be on RYU specifically, but I got into the Smart HELOC that they specifically created with a bank in Michigan. The product is incredible, but just FYI, getting information from that rep at the bank has been very challenging. He’s a super nice gentleman, but he is overwhelmed with the amount of work on his plate, presumably from all the people that want to get into this amazing financial vehicle. A good problem to have ?! :-) It’s been almost 3 months now, and I’m still trying to get accurate numbers for potentially opening a second HELOC. So it’s made trying to get a rental property very difficult. I’m considering switching to a different bank. RYU, if you have any sway, can you get the Smart HELOC department some
more manpower? Thank you!
Response from Replace Your UniversityMay 4, 2026
We really appreciate you taking the time to write this out. There's a lot here, and it's helpful.
First off, I'm glad you said what you did about the education and coaching. That's the foundation of everything we do at Replace Your Mortgage.
Now, on the other side of your feedback…
You're not wrong on some of the friction you experienced. Communication gaps, delays on the referral bonus, and feeling like support got harder to access after the first phase, that's not the experience we aim to deliver.
On your friend's experience, that one matters. We can have the best strategy in the world, but if communication breaks down, it kills trust. It looks like she scheduled an onboarding meeting with us, and we texted her, but we never heard back from her. If she's still open to it, have her reach out to support to her coach or support team, we'll make sure she gets taken care of.
On the referral benefit specifically, there was a period where we were rebuilding that system internally, and it created delays and confusion for some clients in getting started with that benefit. That's on us. I'm glad you eventually got taken care of, but it shouldn't have been that hard to begin with. That updated system is now up and running smoothly.
On coaching, we want to bring some clarity. Every client gets structured support upfront (onboarding strategy, bank guidance, etc.) before securing their line of credit, because that's where most of the heavy lifting happens. After those initial meetings as part of the program, ongoing 1-on-1 coaching access remains available only as part of the monthly coaching membership. (Pro tip - you can turn it on / off as you need it. Don't tell anyone we said that.)
The cost is purely to support the cost of continued, on-demand access to coaches. That said, your point is fair.
And lastly, on the Smart HELOC bank side, you're exactly right. It's a great product, and demand has been high, which has stretched some of those teams thin. We don't control their internal operations, but we are in communication with them and consistently passing along feedback like this.
Bottom line, you're doing the right things. You're in the strategy, you're implementing, and you're thinking critically along the way.
Appreciate the honest feedback. That's how we get better. Cheers to your success!
- Replace Your University Team
JK
Joel K.
7 Complaints
This company has 7 Better Business Bureau complaints regarding the company not honoring their refund policy. I've heard their introductory sales presentation, but have not used their service.
Response from Replace Your UniversityMar 17, 2026
Hi there — we appreciate you taking the time to look into the company and share your concern.
For clarity, Replace Your University does have both a Client Expectation Agreement and a defined refund policy in place. Refund eligibility is based on that agreement and requires clients to follow the outlined process — including participating in the education and completing the strategy evaluation.
Because this is an education-based program, once services have been delivered and the program has been accessed, a full refund is not available. That said, every situation is reviewed individually to ensure it’s handled in alignment with what was agreed to upfront.
We understand how complaints can raise questions, and we always encourage people to look at the full picture — including how the program works, what’s required, and the many clients who have successfully gone through the process.
If anyone has questions before getting started, our team is happy to walk through expectations in detail so there are no surprises.
— Michael, Replace Your University