Replacement Lens Express Reviews | Read Customer Reviews of replacementlensexpress.com

Replacement Lens Express Reviews | Read Customer Reviews of replacementlensexpress.com

Replacement Lens Express reviews

571 approved reviews, newest moderated first

Dennis S.
Dec 5, 2023
Customer service is over the top
Customer service is over the top! Absolutely no guessing what’s next, always one step ahead with progress reports sent in the most timely way. GREAT COMPANY!
Response from Replacement Lens ExpressDec 6, 2023
Hi Dennis, Thank you very much for taking the time to leave us such a wonderful review of your experience with RLE. I am thrilled to hear that you are happy with your new frame and that our customer service has met your expectations! I am honored that you chose to shop with RLE for your new Eyeglass frame. We wish you and your family has a wonderful holiday season. Sincerely, Jennifer
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Tina
Nov 21, 2023
Happy customer
I ordered glasses from a couple of different low cost online eyeglass companies. The quality of the lenses were poor. Everything looked warped and made me a bit dizzy. I decided to shell out a lot more money and went with Replacement Lens Express and I'm happy I did. I ordered 2 pairs of prescription glasses and the HD lenses are incredibly sharp and clear. Customer service through email was quick, informative, and prompt. I only wish they had a customer service phone number for me to call.
Response from Replacement Lens ExpressNov 22, 2023
Hi Tina, Thank you very much for leaving us such a wonderful review. I am thrilled to hear that you are pleased with the quality of your new prescription lenses. We are happy that you choose to shop with RLE and look forward to seeing you again. We wish you and your family a safe and wonderful Holiday season. Sincerely, Jennifer
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D M.
Nov 14, 2023
It took longer than I expected to…
It took longer than I expected to receive the order but was worth the delay.
Response from Replacement Lens ExpressNov 14, 2023
Hi Dannetta, Thank you very much for taking the time to leave us such a wonderful review. I am happy to hear that you please with your new frame. I will also make sure to pass along the feedback about the longer than expected processing, shipping and delivery time frames to see if there if there is any room for improvement. Thank you again and we hope that you have a wonderful Holiday season. Sincerely, Jennifer
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Tim B.
Nov 8, 2023
Jennifer is always on the ball
Jennifer is always on the ball. Tha KS for quick quality outcome.
Response from Replacement Lens ExpressNov 9, 2023
Hi Tim, Thank you very much for leaving us such a wonderful review! I am thrilled to hear that you love your new prescription lenses and that you are pleased with both of quality and our service. It was a pleasure working with you again. I look forward to seeing you again in the new year! Take care and have a wonderful holiday season! Sincerely, Jennifer
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Sherman G.
Nov 5, 2023
You guys did a good job
You guys did a good job. It was was great
Response from Replacement Lens ExpressNov 6, 2023
Hi Sherman, Thank you so much for taking the time to review your recent purchase with RLE. We are thrilled that you chose to shop with us for your new prescription lenses! It is wonderful to hear that you love your new lenses and found our quality and ordering process was great for you. We hope you have a wonderful holiday season and look forward to seeing you again. Best wishes, Jennifer
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CT
Nov 2, 2023
Quick
Quick, accurate install of custom lenses in my frames at a reasonable price! Awesome!
Response from Replacement Lens ExpressNov 2, 2023
Hi Cam, Thank you very much for taking the time to review your recent purchase of Single Vision prescription lenses. We are thrilled that you chose to shop with us and are happy to hear that you love your new lenses! We hope to see you again and wish you and your family a happy and safe holiday season. Best Wishes, Jennifer
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Timothy L.
Oct 21, 2023
I can't believe how fast they completed…
I can't believe how fast they completed my order based on my experience with other vendors. I think the optical clarity and material of the lenses is average for the price, but the speedy service and communication is excellent.
Response from Replacement Lens ExpressOct 23, 2023
Hi Tim, Thank you so much for leaving us such a glowing review about your experience with RLE. We are thrilled to hear that you are happy with your new prescription lenses. We hope to see you again soon. Take care and enjoy the upcoming holiday season. Sincerely, Jennifer
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Greg B.
Oct 4, 2023
Helpful, quick, excellent
Helpful customer service, quick turnaround, excellently crafted lenses.
Response from Replacement Lens ExpressOct 4, 2023
Hi Greg, Thank you very much for taking the time to write such a wonderful review of your experience with RLE. We are thrilled to hear that you new prescription lenses have exceeded your expectations. We hope to see you again soon, take care and have a wonderful fall season. Sincerely, Jennifer
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