Replacement Lens Express Reviews | Read Customer Reviews of replacementlensexpress.com

Replacement Lens Express Reviews | Read Customer Reviews of replacementlensexpress.com

Replacement Lens Express reviews

571 approved reviews, newest moderated first

Patricia S.
Jun 2, 2024
First Quality Lenses and Services
Fast service and excellent communication. Good quality lenses in my frames that were carefully crafted together. I came back to your company after a bad experience with a cheap company (Mukkah) with poor quality lenses and frames.
Response from Replacement Lens ExpressJun 3, 2024
Hi Patricia, Thank you very much for leaving us such a wonderful review of your recent experience with RLE. We are thrilled to hear that you are happy with our service and the quality of our lenses and workmanship. We appreciate that you chose RLE for your new prescription lenses. We hope that you have a wonderful summer and we look forward to seeing you again in the future! Sincerely, Jennifer
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Susan G.
May 28, 2024
Great glasses, excellent service
Glasses came promptly, well made and high quality. Prices were reasonable. Would definitely use again.
Response from Replacement Lens ExpressMay 28, 2024
HI Susan, Thank you for taking the time to review your recent order with us. We are thrilled to hear that you love your new prescription lenses and that our service was prompt. We appreciate that you choose to shop with RLE and we look forward to seeing you again in the future! Sincerely, Jennifer
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Diana
May 20, 2024
Happy Customer
Happy Customer. Online ordering was easy and simple. Fast service. Lens options. Downside no telephone number for insurance claims. Overall experience was great.
Response from Replacement Lens ExpressMay 20, 2024
HI Diana, Thank you very much for taking the time to review your recent shopping experience with RLE. We are thrilled that you chose RLE for your new prescription eyeglass lenses and are happy to hear that you found our process easy and our processing time was fast. Thank you again for choosing RLE and we hope to see you again soon. Sincerely, Jennifer
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Whitney W.
May 15, 2024
Great lenses
Great lenses, shipped quickly at a price that is reasonable. Very happy customer here.
Response from Replacement Lens ExpressMay 16, 2024
HI Whitney, Thank you for taking the time to leave us such a wonderful review of your recent shopping experience with RLE. We are thrilled that you chose to order your new RLE HD digital progressive lenses with us. I am happy to hear you like your new lenses and that you found our services reasonably priced and the turnaround time to be quick. Thank you again for choosing RLE for your new prescription lens replacements and we look forward to seeing you again in the future! Sincerely, Jennifer
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Elle
May 7, 2024
Great Glasses
The glasses came out great and customer service was helpful and fast.
Response from Replacement Lens ExpressMay 7, 2024
Hi Elle, Thank you very much for taking the time to leave us such a wonderful review! I am thrilled that you love you new lenses and that I was able to answer the questions that you had. Thank you again for choosing RLE for your new prescription lenses and I hope to see you again soon. Sincerely, Jennifer
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Judith C.
May 6, 2024
I could not be happier with this…
I could not be happier with this company. My optometrist gave me a quote of replacing my lenses of $550.00. I had a question about my prescription and the emailed me instructions that we thoughtful and complete. I sent in my glasses and they were returned within a week and were perfect. Thank you for excellent service. I have already told my friends about you.
Response from Replacement Lens ExpressMay 6, 2024
Hi Judith, Thank you so much for leaving us such a through and wonderful review of your recent experience with RLE ! We are thrilled that you chose to shop with us and that you love your new prescription lenses and that you found our process easy and convenient to use. I am so happy that you chose to shop with us and I look forward to seeing you again in the future. I hope you have a wonderful spring. Sincerely, Jennifer
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Karen D.
May 6, 2024
Ordering was very easy
Ordering was very easy. Did not have to wait long for return of new lenses. Only problem was the left lens was not properly inserted in frame. Top of lens near nose piece was not inserted correctly. Took glasses to optometrist to fix the problem.
Response from Replacement Lens ExpressMay 6, 2024
Hi Karen, Thank you very much taking the time to review your recent experience with RLE. I am happy to hear that you found our service easy to use. I am sorry to hear that the lenses needed to be reinserted by your optometrist, I will make sure to address this with our lab technicians. Thank you for providing this feedback so that we can make sure that we are constantly reviewing our final inspection process. Thank you again and we hope to see you again in the future. Sincerely, Jennifer
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Very D.
Apr 29, 2024
Easy to order
Easy to order. Accurate invoicing. kept me informed on delivery. reasonable price. Recommended.
Response from Replacement Lens ExpressApr 30, 2024
Hi Roger, Thank you for taking the time to rate your recent shopping experience with RLE. We are thrilled that you chose to shop with us for your new frame. We are happy to hear that you found our process easy to navigate. We look forward to seeing you again in the future. Sincerely, Jennifer
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