Clinton K.
Very easy to get info and a live person…
Very easy to get info and a live person quickly responded.
Response from RepairPal, Inc.Mar 25, 2025
So happy to hear that, Clinton! We're always here for you and your car!

RepairPal is the leading provider of auto repair and maintenance information to consumers. Our RepairPal Certified shop network helps you find a repair shop you can trust, and our RepairPrice Estimator ensures you never pay more than you should. We als...
RepairPal, Inc. (repairpal.com) has 143 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Vehicle Repair & Fuel · Compton, California
Excellent
Vehicle Repair & Fuel · Vista, California
Excellent

Vehicle Repair & Fuel · Mountain View, California
Excellent

Vehicle Repair & Fuel · San Francisco, California
Excellent
143 approved reviews, newest moderated first
Clinton K.
Very easy to get info and a live person quickly responded.
Response from RepairPal, Inc.Mar 25, 2025
So happy to hear that, Clinton! We're always here for you and your car!
Felix P.
great customer service, very easy using the chatbot. helped me with all of my questions and got me an appt for my truck on the spot.
Response from RepairPal, Inc.Mar 24, 2025
Thank you for the awesome feedback, Felix. We are thrilled to hear our team was able to assist and made the process easy for you.
Darren N.
it seemed so easy to set an appointment
Response from RepairPal, Inc.Mar 18, 2025
Thanks for the love, Darren!
Mica M.
Very punctual and helpful.
Response from RepairPal, Inc.Mar 12, 2025
Love to hear it! Thanks so much Mica.
John P.
Lori was great. She answered all my questions and easied my concerns. Found my policy and explained what I needed to do.
Response from RepairPal, Inc.Mar 11, 2025
Hi John! Yay we're so glad Lori was able to answer your questions and ease your concerns. That's what we're here for. Thanks for the 5 stars!
Janet D.
Thermostat replacement 03/06/2025 You said the replacement of a thermsstst on my 2014 Buick Verona would be 65% for the part and 35% for the labor Thermostat was $29.08 and labor was 213.36. You were totally wrong.
Response from RepairPal, Inc.Mar 10, 2025
Hi Janet! If you’ve had work done at one of our affiliated shops and used our estimator, we can help! The good news is that we stand behind the estimates provided by our estimator so if you believe the pricing wasn't accurate, we'd be happy to review the charges and make things right. Our estimator considers OEM parts and follows the manufacturer's suggested retail price, along with labor costs specific to our network of trusted shops in your area. Please email us at [email protected] with any relevant documentation, and we’ll begin our investigation. We look forward to assisting you!
customer
setting up the online service appointment was pretty easy when I responded to the Chat help. Finished in a couple of minutes.
Response from RepairPal, Inc.Feb 26, 2025
Thanks so much for the review! We are so happy to hear the process was easy. That's our goal!
Mesia D.
Lori was very helpful and resourceful and patient as I was Working through some decisions, and I truly appreciated her patience and understanding. I would definitely recommend this app communication to others. As I was pleasantly surprised with the quickness of responses.
Response from RepairPal, Inc.Feb 25, 2025
Thanks a ton for the kind words, Mesia! We're so glad Lori could help you out and make things easier. We really appreciate your recommendation and look forward to servicing you in the future.