RepairDeskReviews of repairdesk.co

Awesome product, amazing support. 👍

Best customer service one can ask for. I have been using RepairDesk for the past 3 years and have seen them evolve from a buggy system to a more powerful POS system that integrates with more and more apps like Zapier and others to give the best experience to their customers. More amazing is their customer service. Thumbs Up guys for the outstanding support!

Shakeeb was very patient and took his time to understand what I was desperately attempting to do. He provided detailed guidance with screenshot and also recommended to use Anydesk to remotely access my computer. In the end, I have accomplished what I wanted in a timely manner!

Well repair desk was recommended to me by a mutual friend, I did think it was pricey at 1st but it does exactly what i need, literally everything!!, i got rid of All my old packages and booking keeping software and in the long term saved money and time. but that is not the best part, the repair desk team are 2nd to none, they offer 1st class world wide customer support even i'm impressed and that is not easily done, yes the software is under a big revamp and i literally cannot wait , ive just renewed for my 2nd year more than happy !!! 100 stars!

repair desk has made business run smoother and they are always available to answer questions and walk through things and show you how to work the system!

I'm starting a small repair business, one thing I didn't really put forethought into was what software I would be using. Well, lets just say I should have used a junk email account because I signed up for so many trials with so many different companies, all claiming to be perfect for my business. I opted for RepairDesk in the end because of two main factors. The support is top notch and the ease of use is great. Support is something I appreciate, but I don't normally let it steer my decision as strongly as it has with this. Seeing as I'm a DIY type, I tend to sort my own issues out even when support is available. I took a different approach with this search and utilized the channels that various companies had to offer. RepairDesk was on-point, and though I would get faster initial replies from a couple of companies, the quality of the support was lacking when compared to RepairDesk. In my process of setting up my business I've interacted with them via email, chat, phone, and remote support client. When they start with your issue they finish it, and escalations seem to be instant, though rare. As far as using the software, it's a dream once you are set up. It can be a bit much when on-boarding I would imagine. Being a new business I merely had to get ready to start intakes and begin a small inventory so it wasn't bad. The intake process is awesome, and being able to add categories, manufacturers, devices, etc on the fly during check in is something I didn't know I needed until I had it. I've had issues with getting Square deep integration working, as well as a DYMO printer that refused to work, but I'm not dinging for that because they sorted me out so quickly. I knew rather quickly after starting the trial that I was going to stick with RepairDesk, it's a great fit for my shop.

Shakeeb helped me resolve my issues and i love repair desk from ther POS its self to the customer service.

they are wonderful and so helpful and fast respond