Jake V.
Amazing Service!
Overall, my transition to RepairDesk has been an utter joy. RepairDesk handles invoicing, estimating, contacts, expenses and tickets along with a complete array of other features. All of these work efficiently and intuitively and I like the fact that the developers are constantly adding new tweaks and features RepairDesk ranks as the best POS for the cell phone repair industry. As an extremely busy person, RepairDesk has made my life easy as I can manage almost everything within RepairDesk. Support team is exceptional along with their Customer On-Boarding team. Template 2: RepairDesk was able to handle 100% of daily tasks and streamline all processes in our repair shops. Creating Tickets, Managing COGS, Employee management and so on and so forth. And to top it off, the RepairDesk support team is there to help you through any questions and will take remote control of your computer if necessary to help complete setup tasks. This was a huge help on many occasions. The onboarding was so helpful, now we are able to streamline repairs and the tickets alert customers automatically. Even following up post repair for feedback! This has been a huge transition, but one of the best choices we have made in the business. I am glad we made the move this early on. Definitely would recommend.


