Millionaire Agent AcademyReviews of reorockstars.com

Response from Millionaire Agent AcademySep 1, 2020

Hi Helaine. I have tried to reach out to you personally but cannot get a response. You are still a participating member in the program. You can ALWAYS voice concerns directly to me. I have looked into your account and you were billed exactly the amount(s) listed on your oder form, to which you agreed prior to purchase (enrollment can't be completed without the member physically checking the acknowledgement box). Nevertheless, your happiness is far more important to me than any course fees. I am very grateful to be able to give back to this industry and I get fulfillment today in helping agents. Reach out to me personally via return email or phone and I'll happily credit any fees that you are questioning and do my very best to ensure that you get to the success that you want to achieve. I'm here to partner with you in your journey. As for the intro emails, I am a man of high integrity and it's the core of how we operate our business and it's how I teach my young children to live. You will always get honesty form me at all costs, including admitting fault. I did receive your email and normally it does take a few days for me to reply to all intro emails due to the number of emails that I receive from agents and brokers, but I do always reply. In the case of yours, I have now received it and will be replying. The challenge seems to be that it did not make it into the "Intro" folder in my email because your subject was "Intro - Helaine Smith" instead of simply "Intro" as requested in your welcome email. I have a filter set up to direct the emails with that specific subject into the folder so they stay in order. Because yours was different it went into a general box. I was able to find it by doing a search for your name and locating it in the general box. I'll take this as an opportunity to be more clear in my welcome emails about the subject requirements and I will reply to your email. Looking forward to continuing to help you in the program. - Mike

Response from Millionaire Agent AcademySep 1, 2020

Stephen, you actually did receive your login immediately. It's an automated process. Your phone number that you provided did not work. Regardless, I regret that you would feel that you didn't get communication. I am personally available for everyone and I do not feel good about anyone leaving unhappy for any reason. That is never my intent. I would love the opportunity to make sure that you get MORE than expected. Please reach out to me personally and I'd like to give you the course PLUS the Speed Course at no cost to you and lifetime membership in REO Rockstars. It would mean a lot to be able to turn things around. -Mike