Millionaire Agent AcademyReviews of reorockstars.com

Response from Millionaire Agent AcademyOct 5, 2026

Thank you for attending the REO webinar and for sharing your feedback. For anyone reading this review, I think it is important to understand what was actually provided during this training. This was a no-cost REO webinar where I shared information on 10 of the REO companies I personally believe are among the best potential clients for agents to register with. I also shared registration information from our internal files and sources, including private registration areas, company-specific guidance, and practical direction on how to approach those opportunities. That information was given before any optional program was offered. In my opinion, that matters. There are agents who spend years trying to figure out which REO companies are worth pursuing, where to register, how to approach them, and what actually matters when trying to build an REO business. That is not information commonly handed out in this industry, and it was shared on this webinar at no cost. The purpose of the webinar was not to teach the entire REO business in 90 minutes. That would be impossible. REO is a serious business model. It involves company registrations, asset manager relationships, BPO knowledge, vendor requirements, follow-up systems, foreclosure cycles, assignment opportunities, and the discipline to work the business correctly over time. The purpose of the webinar was to give agents a real starting point - not theory, not vague motivation, not recycled fluff - but actual companies, actual registration direction, and actual strategic guidance they could use immediately. At the end of the webinar, I made an optional offer for agents who wanted deeper training, implementation help, and a more complete step-by-step REO system. No one was required to buy anything. The information shared beforehand stood on its own. It sounds like this reviewer may have focused primarily on the offer at the end rather than the value that was provided during the training itself. That is unfortunate, because the right agent - the kind of agent who is serious about building a new income stream, willing to do the work, and looking for real direction - would understand the value of being handed a curated list of REO companies, registration access points, and company-specific advice without being charged for that session. Regarding the chat, the platform allows attendees to submit questions privately, so attendees may not be able to see every participant or every question being asked. I understand how that could create confusion, and I will make that clearer on future webinars. I am sorry the webinar felt too sales-focused to you. That was not the intent. The intent was to provide real REO direction upfront at no cost, and then offer a deeper program only for those who wanted more complete support. Not every training is the right fit for every person. But I stand behind the value that was delivered on this webinar. I truly hate that you saw this as no-value. I've done thousands of these free information webinars and have never had a complaint...nothing but "Thank you's" for the goodwill. I genuinely am a person who gets great fulfillment in giving back to this industry that has been so good to me and my family. I teach my two sons "integrity" with what I do and always lead by example. A negative review like this really hurts my business and my ability to help others. I will take your feedback to heart so that I can make the value better for others. I hope you will reconsider your review. If I can ever be of help to you, just reach out anytime. I gave my true personal contact information on the presentation.

Response from Millionaire Agent AcademyJul 10, 2022

Alma, I wish this had come to my attention personally another way. I would have handled this for you immediately. Nevertheless, I am now aware and it is being taken care of. I am not a man of excuses. There is no reason why you should not have received your refund promptly. The refund was actually processed through our system the day that it was requested (6/1/2022) but there was a processing failure in the 3rd party payment gateway, which is part not our internal system. These errors do happen from time to time and we do not receive notice from the gateway. Therefore, we have a policy of double-checking refunds for successful processing. Regrettably in this case, our policy was not followed. I am embarrassed that this happened and I am taking this as an opportunity to take corrective action. Ultimately, this is my responsibility to see that policies are infallible. This failure is absolutely unacceptable and I'd like to make this up to you if you would allow me to do so. In addition to your refund, I'd like to offer you access to the program, my compliments, along with my personal assistance with any advisement that you would like. If you would like to move forward with the program at no cost whatsoever, please contact me directly at [email protected]. I would be very grateful to be able to allow you to have the experience that I expect you to have with my company. -Mike Costigan

Response from Millionaire Agent AcademySep 1, 2020

Hi Helaine. I have tried to reach out to you personally but cannot get a response. You are still a participating member in the program. You can ALWAYS voice concerns directly to me. I have looked into your account and you were billed exactly the amount(s) listed on your oder form, to which you agreed prior to purchase (enrollment can't be completed without the member physically checking the acknowledgement box). Nevertheless, your happiness is far more important to me than any course fees. I am very grateful to be able to give back to this industry and I get fulfillment today in helping agents. Reach out to me personally via return email or phone and I'll happily credit any fees that you are questioning and do my very best to ensure that you get to the success that you want to achieve. I'm here to partner with you in your journey. As for the intro emails, I am a man of high integrity and it's the core of how we operate our business and it's how I teach my young children to live. You will always get honesty form me at all costs, including admitting fault. I did receive your email and normally it does take a few days for me to reply to all intro emails due to the number of emails that I receive from agents and brokers, but I do always reply. In the case of yours, I have now received it and will be replying. The challenge seems to be that it did not make it into the "Intro" folder in my email because your subject was "Intro - Helaine Smith" instead of simply "Intro" as requested in your welcome email. I have a filter set up to direct the emails with that specific subject into the folder so they stay in order. Because yours was different it went into a general box. I was able to find it by doing a search for your name and locating it in the general box. I'll take this as an opportunity to be more clear in my welcome emails about the subject requirements and I will reply to your email. Looking forward to continuing to help you in the program. - Mike

Response from Millionaire Agent AcademySep 1, 2020

Stephen, you actually did receive your login immediately. It's an automated process. Your phone number that you provided did not work. Regardless, I regret that you would feel that you didn't get communication. I am personally available for everyone and I do not feel good about anyone leaving unhappy for any reason. That is never my intent. I would love the opportunity to make sure that you get MORE than expected. Please reach out to me personally and I'd like to give you the course PLUS the Speed Course at no cost to you and lifetime membership in REO Rockstars. It would mean a lot to be able to turn things around. -Mike