Thomas
THE JOB WAS GREAT
THE JOB WAS GREAT. THE CREW WERE SLOPPY. THEY DUMPED GREY PAINT ON MY SHURBES AND DELAWARE ROCKS. EMPTY WATER BOTTLES IN MY POOL ( WHICH I FOUNR IN THE SKIMMER ) AND UNDER MY BUSHES, OTHERWISE EVERYTHING WAS GREAT.
Response from RenuKreteSep 3, 2022
Dear Thomas. thank you for your review. We appreciate your feedback. In reviewing our records, the job was signed off by you with the comment that the "job site was cleaned up properly." We certainly apologize for any items that you may have found after the crew's departure. Our crews always do their very best to clean up completely when done. Unfortunately, sometimes, things can get overlooked. As a company, we always keep in mind that our employees are human beings that work in sometimes blistering heat for many hours every day, on oftentimes demanding jobs. In reviewing our records, your pool deck and front walkway look absolutely stunning and you should be able to be very proud of the result. Nevertheless, we invite you to call us at 800-406-5010 to see how we can make this right for you. Enjoy the rest of the pool season!