renuebyscience.comReviews of renuebyscience.com

Response from renuebyscience.comNov 13, 2025

Thank you for being a customer and for sharing this feedback, and we sincerely apologize for the confusion. You are correct that the product page explicitly stated that one jar provides a six month supply. That wording was from an older version of our dosing guidelines, when we recommended one scoop per day. Our label now recommends two scoops per day, and we had not yet updated that section of the website to match. This created a clear and understandable inconsistency, and we take full responsibility for the mistake. We are updating the website now so the information reflects the current two scoop daily recommendation. Thank you for pointing this out so we can correct it right away. We located your order, issued a full refund, and reached out to you directly to make sure everything has been resolved. We sincerely apologize for the error and remain committed to accuracy and a positive customer experience.