rentbooks.comReviews of rentbooks.com

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agnes.DB
Feb 5, 2015
not trustworthy
will not do business with you.Rented book for $25.20 and you went ahead and charged my C/C even after telling me that the rental was unavailable. Wow.... Your reversed the charge as 25.19 ???? what happened???? . Then searched for the same book and now rental was available for 35+++++ bucks???? Will not advise others to buy here.... Customer service?????No live people just automated run around.
Response from rentbooks.comFeb 5, 2015
Hello – our records show that this order was shipped and delivered to you on 02/03/2015 for the book Successful Transition Programs: Pathways for Students with Intellectual and Developmental Disabilities. The order was not cancelled. Please email us at [email protected].
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Kim C.
Feb 3, 2015
Received the wrong book from Rentbooks.com!!
I rented 3 college books for my son, it took forever for my son to receive them at his college. I had them shipped directly to him. Once he received them, he found that they had shipped him a book that I didn't even order! This was in place of a book I did order. I ordered him a writing book and they sent him an Ecology book. They are not even close in description, not to mention, the packing slip that came with the order actually had the book I ordered on it. Needless to say he now doesn't have one of the books he actually needs!
Response from rentbooks.comFeb 4, 2015
Hello and thank you for providing your feedback to us. I apologize that an incorrect book was received. Please email us at [email protected] to let us know if you would like a replacement copy expedited or if you would prefer a prepaid mailing label and full refund for the book not received.
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