rentbooks.comReviews of rentbooks.com

Within two minutes of ordering, I notified customer service via e-mail that the website automatically switched my shipping option after I had already selected the more expedited option. No one did anything about it, and my class started today. I just checked the tracking, and my book will not be here until Thursday. I am going to be 5 chapters behind by then. I should have just used Chegg, but I went with you, because you are cheaper. Fix your website, and get some customer service, because you are affecting people's lives!

I order a book for my masters program. The book arrived in nice packaging but when I open the package the book had no binder and held together by 6 rubber bands which I took pics of. I am very disappointed by this and paid $50 to rent thIs so called book. The book has no binder at all and the pages are all over the place with card board in between which I'm not sure what this us suppose to be doing. Extremely dissatisfied and disappointed.

I haven't received the books I ordered.

I've submitted my order since Saturday, March 14 and as of March 24th, I still have not receive my text book. So I'm still waiting. My class had started going on 3 weeks.

i do not think I will use them again,I paid for my book class has started and and still without book.Great price big headach

I ordered two books and got charged for both and only received one. I sent two emails with my information and got no response. There is no phone number to contact you. My class starts February 28th and I don't have the book I need

I needed my text book within a few days so I chose expedited shipping; I chose to pay extra. I was charged for standard shipping and wasn't given the opportunity to turn this down. I was charged and the book was shipped and there was nothing I could do to stop it. I informed the company that I wasn't given the option to rescind the order. They told me I was and that the computer doesn't make mistakes. I sent the book back without opening it. They informed me that I would be responsible for shipping charges and there was nothing I could do about it. I WILL NEVER DO BUSINESS WITH RENTBOOKS AGAIN.

I wanted to cancel my order right after I ordered my book. I figured I got the wrong textbook for my class. I emailed them within 3 minutes of my order to cancel my order, and they ignored my email and sent the book anyway so now I have to rush my book back and pay for shipping and handling to get a refund on my book. Worst experience, would not recommend.