rentbooks.comReviews of rentbooks.com

Response from rentbooks.comSep 5, 2016

The description for that book stated "Same as student edition with publisher markings." at the time of purchase. These editions are legal for resale. You are welcome to return the book for a refund within 14 days fo the date you received it. Please contact our customer service at [email protected] if you would like to arrange for a return.

Response from rentbooks.comJun 13, 2016

Our records show that this order shipped on 05/30/2016 via standard (FedEx Smart Post) which normally takes 7-10 business days. Tracking (https://www.fedex.com/apps/fedextrack/?action=track&language=english&cntry_code=us&tracknumbers=9611915287751094914557) indicates that the order was delivered within the standard estimate.

Response from rentbooks.comJun 8, 2016

Thank you for providing your feedback to us. Our records show that your order shipped and delivered within the estimated delivery time-frames provided on the website (Expedited 3-5 business days, Standard 7-10 business days). Labels are provided for rentals at the end of the rental period inside of your account. For discretionary returns where you’re wanting to return for a refund, you’d follow the return instructions provided on the website here: https://www.rentbooks.com/return-policy.aspx. Our records do show that a prepaid label was attached to your email response on 5/31. A refund will be issued for the return as soon as possible after it arrives and is processed. If you have any additional questions, please let us know.

Response from rentbooks.comMay 27, 2016

Thanks for your feedback. Your order was shipped on 05/09/2016 via FedEx Smart Post (standard shipping) which does take 7-10 business days to delivery. Tracking indicates your order delivered on 05/19/2016 which was within the delivery estimate.