RENTAL24H.comReviews of rental24h.com

attention pour rabat il faut pas les prendre société de voleur pour la caution il font de sorte que la carte passe pas pour double les frais de location de le retour du vehicule il vous trouves des petites chose pour pas vous rendre la caution attention arnaque fraude a l assurance

Nous ne recommandons pas la location de voiture avec Rental24 depuis l’aéroport de Nevsehir en Turquie. L’agent en charge de nous remettre le véhicule a été très insistant sur le fait que nous devions prendre une assurance malgré notre refus à plusieurs reprises. Il en est même venu à nous mentir sur l’état des routes dans la région de Cappadoce (étroites, pas de parkings, impraticable). Ce qui est faux, les routes sont plutôt en bon état. Nous avons donc décidé de repartir sans le véhicule et de nous débrouiller par nos propres moyens

I would give a 0 star if I had the choice. Extremely unprofessional and big time scammers. They work hand in hand with the rental providers to scam people. Their legal documents which you hardly read are there to scam you as well. No help given by them when you have a genuine questions. All they say is read the T&Cs because they can’t do anything about it. I also got same reviews from other people. DO NOT USE THEM

Pessimi e dir poco, abbiamo noleggiato a Parigi una 9 posti, all'arrivo in aereoporto ci hanno consegnato una macchina da 7. È stato sfiancante telefonare più volte senza nessuna soluzione. Il rimborso offerto per il disagio è di solo € 84 euro... Pessimi pessimi, vi esorto a non prenotare sul loro sito!!

Ho noleggiato una macchina 9 posti tramite questo broker a gennaio all' aeroporto di Beauvais. Al nostro arrivo a giugno l'agenzia AVIS che doveva fornire la macchina ci dice che la macchina secondo le loro indicazioni che abbiamo prenotato è una 7 posti. Dopo numerosi contatti con il broker che ha incassato a gennaio l'importo per una macchina di 9 posti non avendo soluzioni abbiamo dovuto per forza prendere la macchina 7 posti disponibile viaggiando per 12 giorni in 6 persone con i bagagli sui sedili. ASSURDO!! Il reclamo che abbiamo fatto al ritorno indicato da un impiegato del broker inviando tutta la documentazione è stato accolto con un esiguo rimborso di 81 euro per la DIFFERENZA DI CATEGORIA!!! IMPOSSIBILE QUESTA DIFFERENZA PER UNA MACCHINA PRENOTA 6 mesi prima. Non tenendo conto della difficoltà che abbiamo dovuto subire viaggiando in questo modo. Pessimo servizio...non consiglio assolutamente di rivolgersi a questo broker!! sconsigliatissimo!!!

If I could give 0 stars I would. This is the ABSOLUTE WORST COMPANY I HAVE EVER WORKED WITH. PLEASE save yourself the headache and hassle and go to another company. I have spent an unnecessary amount of hours with this inept company and still no resolve. I was charged 576.29 as deposit however, the credit was not applied to our rental. I contacted this company and they assured me they would resolve it only for me to get an email stating they will not refund me. Praise the Lord my bank handled the issue. Never booking from them again!!!

Worst car rental company I have ever used and I rent cars 30+ weeks a year. I reserved a van at the Venice Italy airport, my flight was delayed 3 hours and when I arrived they had already given my van away. They were out of cars so I had to rent at a different rental agency at the airport. I returned home to find the full week's rental for the van charged to my AMEX. When I called to dispute they said I was a "no show" so their contract states that shows will be charged the full rental fee. I explained I did arrive and they did not have a van or any car for me. They said sorry, our paperwork says no show, there is nothing we can do. I have disputed the charge through AMEX 4 times and they are still fighting me and will not refund the money on this fraudulent charge. I even have the receipt from the car rental agency next to them at the Venice airport and they say sorry you were a no-show. Completely unethical company.

I paid for a car with insurance before flying to Brazil. When I arrived at the airport, they refused to give me the car unless I paid for the insurance once again. The price was ridiculous and they refused to rent me the car, even though I had all the documentation with me. After the incident, I asked for a refund and it's been almost 2 months and they have not returned my money. Absolute scumbags.