Renewal by AndersenReviews of renewalbyandersen.com

Renewal by Anderson sent a threatening mailer, falsely claiming to have inspected our windows. They falsely claimed our windows were warped, with leaks and gaps, with rotting frames and needing immediate replacement. They gave the false impression of being hired by the HOA and acting under their orders. These high pressure tactics based on fear would have worked in the unwary. Only by doing a search online did I discover their long history of scams. Do not fall for them.

My family had 2 doors installed costing over $22,000 & the installation was amateurish. The one doors was to small and the casing were installed incorrectly and are covering their wiring for the outside doorbell. They have been ignored for 2 months and we're promised to correct the problem. It's not worth the extra expense for the door quality.

Unwanted postal mail… For years I recycled Renewal By Andersen unwanted postal mailers. Then I moved into an apartment complex for which management controlled window replacement. I couldn’t understand why RBA would waste their marketing material on addresses that had no control of window replacement. This is what I discovered. Renewal by Andersen postal mailers are normally mailed via USPS’s marketing program EDDM/ECRWSS/ECRWSH (every direct door mail). Which means mailers are delivered to EACH address on an USPS mail Route selected by the sender. EDDM mailers can be extremely difficult to stop. WHY? Sender is using USPS’s mailing list instead of their own internal one. If EDDM mailer includes a physical address - email sender and request removal from their postal mailing list. I suggest emailing this request so you can follow up if needed. If EDDM mailer is addressed in another name (ex. past resident). This means USPS still has name variation listed as a current resident. To stop these mailers - properly label mailbox, ask mail carrier to submit form 3575Z/MLNA, return as “NOT at this Address”. If EDDM mailer doesn’t include an address your ONLY option is to ask sender to add your address to their EDDM facing slip. EDDM facing slip ask mail carrier to skip listed addresses. If your mail route doesn’t have a regular mail carrier don’t expect this to be followed.

I paid window world 1600 for a front siding window though not the best window renewal by Anderson gave me an estimate of 7000 are they crazy

I have not used this company nor ever contacted them. I messaged them around 3pm and I told them to Cease and Desist all forms of communication with me immediately. I get a call from them 30 minutes later wanting to talk, so they apparently do NOT listen or read their messages. Do NOT use this company as I am sure they will continually harass you until you do business with them. Go find a better company than this! I have received ANOTHER call today from these fools even after I have demanded they stop calling me. This is blatant HARASSMENT and I am seriously considering my next steps to address this issue. Do NOT use this company as they will constantly harass you even after you ORDER them to "Cease and Desist", which I have now done 3 times!

Trust me. You really don’t want to let one of their salesmen into your house. After aggressively asking questions for an hour or so, ours then stated that we were ‘wasting his time’ if we didn’t commit to a sale of $40,000 that day. These are called ‘hard closing’ techniques and with the exception of some car dealers no one uses them anymore. If you need to threaten your customer into a sale, I’m sure your products can’t be very good.

I have had an ongoing problem with my Door for the last two years. The dog cost almost $10,000. They’ve been out here for service four different times for the ripples on the door and two different times for the handles of the door. No one is doing anything and I am tired of this abuse. I really need for someone from the Anderson team of renewal to get back to me. I live in Harrisburg, PA and I am fed up with Anderson. I reached out to the CEO and of course it’s not allowed. I did get the right email address but he blocked it. It is blocked. I guess it’s blocked for some reason fed up fed up. They charge so much money they say that they’re so much into their customers and they do so much charity work, etc. etc. but yet when they have to respond, they don’t I will continue until I get an answer and I get a new door. This is very offensive.

I spent over $50,000 having all my windows and doors replaced by Renewal by Anderson. When I called Thursday to inform them I couldn't get out the front door of my home, the only access to the front of the house, they said they couldn't get anyone to fix their defective door until 6 days later. I expressed my concern about it being a fire hazard since I could only open the garage door to get out to the front yard in case of a fire or for any other emergency, but it made no difference. Renewal by Anderson still said it would still take 6 days before they could send someone to fix their defective door. I spent a huge amount of money after they promised they stood behind their self manufactured products with an extended warranty. But when it comes down to it, they have horrible customer service. They are not standing behind their promises or products!