Remote Books OnlineReviews of remotebooksonline.com

My account manager, Amarendhar Reddy, is responsive, patient and professional. I have been working with Remotebooks since July 2022 without any issues. It is always a pleasure to speak with them and they are very accommodating of my work schedule and specifics needs pertaining to my business. I highly recommend them!

I've found the experience engaging enough where I'm actually reviewing old transactions that I've since learned were entered incorrectly.

Our meeting went well, started just in time & the team of RBO were very polite. They listen, gave suggestions and clarify matters very relevant to our church financial position.

Very happy with the service. Good price, and the people really care about doing a good job.

For $3460.00 Remote Books Online rendered my accounting for 2023 completely useless, costing me time and money to reassemble the accounting. I told RBO what I needed included in the accounting (classes) and why. It's a painstaking process, and I had done all of it. RBO completely ignored me and deleted *all* of my classes and categories. (!) The entire year has to be redone. Therefore, I could not file taxes on time, which may cost me penalty fees. Though I will plea my case: Remote Books Online destroyed my accounting. Remote Books Online is inept, dishonest, and does not understand QuickBooks. Not cheap. On the contrary, they are costly. Remore Books Online is a complete waste of time and money. They are fraudulent.

I engaged with RBO in September 2024. I was told they would audit YTD and move forward with ongoing bookkeeping. I was also told they, by policy, would meet with us monthly to discuss our financials. First, they deleted all of the records we had YTD in Xero. We use Xero for quoting as well as payments for our company. After deleting all of our records, they then had the audacity to send me a "Ask my accountant" spreadsheet asking for all of the data they already had. I spent hours going through our records to get this remedied. Since then, they have thrown income and expenses into random categories that have nothing to do with each other, told me the books were done and would be available when they had not logged in over the past few weeks (seemingly forgetting I can see when they accessed the software), and finally failed to close 2 months claiming they needed information from me which I pointed out I had uploaded in their portal 6 weeks prior. At that point I insisted on speaking with someone senior who assured me he would personally handle our account and rattled through his credentials. As I get ready to make payments to our SEP I noticed the "Owners Draw" is at least double what it should be. Why? Because they couldn't figure out 2 deposits in the business bank account (how a deposit into a non-owner account is an owners draw is beyond me). If I had 0 knowledge of bookkeeping/accounting and trusted this service I could unintentionally violate tax law because of their "bookkeeping." Our books are pretty simple and I could do them, but I relied on the seemingly positive reviews on this site and was happy to have my time freed up. Unfortunately, their quality and attention to detail is so atrocious, I am spending an equal amount of time if not more pouring over their work to see how accurate they are (spoiler alert - they are not accurate in any way, shape, or form). I have not had a single error-free month since signing up with them. The bookkeepers are Indian offshored labor, which I have no issue with, but you have no line of sight to the people who have some of your company's most sensitive data. You don't know their credentials, if they're who they say they are (they have 1 generic bookkeeping email address and 1 generic sales email address), nor how many people are poking around your data within the group email. (You will also notice there are 6 profiles on LinkedIn for anyone with Remote Books Online. The company is "SELECTSYS INDIA PRIVATE LIMITED" if you want to research who works there.) Do yourself a favor and find literally any other service.

I have been working with Remote Books Online for about 5 years now, I can say my clients books are done on time. The costumer service is great, and the portal is ease and secure.They have assisted us multiple times to beat major deadlines that have been crucial for our businesses. Thank you Remote books online team.

I have been using RBO for a few years now and so far it's been going well. I am happy with the collaboration that we can do on Xero software. They have been very responsive to my requests. They are always on time with financials and are very diligent about reminding me of my tasks to complete which I appreciate. I happy to recommend them to my colleagues.