RE/MAXReviews of remax.com

RE/MAX Lettings is the worst agency I have ever dealt with. Extremely unprofessional and with a serious lack of communication. During our 7 years living in the property, there was no repainting and no proper maintenance carried out. Basic items were never renewed, including beds, fridge, and washing machine, despite long-term tenancy. There were no annual gas or electrical safety checks, which is a clear breach of legal requirements. After ending the contract, we requested our deposit back and had to chase the agency for several weeks just to get a response. In the end, the decision was made entirely in their favour, and we received none of our deposit back. Overall, a very poor and stressful experience. Avoid this agency, especially the Canning Town branch.

Terrible experience, forcing people, greedy as expected

Review – For Public Awareness RE/MAX Realtors – Brampton Varun Kalia’s conduct as a real estate agent was highly unprofessional and unethical. While we were lawful tenants under an active lease in West Ontario, the landlord decided to sell the property. Despite clear legal protections, we were served an N12 notice in bad faith. Following this, we experienced repeated harassment from Varun Kalia and a representative associated with the Brampton office, including persistent messages at all hours, which was distressing and inappropriate. His communication showed a serious lack of professionalism and respect, particularly toward women. There were also unannounced visits to the property in the late evening, which was unacceptable. Multiple agents acting on his behalf continued to contact and pressure us, creating a hostile and intimidating environment for tenants. We took this matter to the Landlord and Tenant Board (LTB). The case has been concluded, and the landlord was found guilty, confirming that the eviction attempt was improper. This type of behaviour damages trust, harms tenants, and reflects poorly on the real estate profession. For public awareness: If you experience similar treatment, document all interactions and report them to the LTB.

This company is a textbook example of opportunistic scamming. Entirely unregulated, with behaviour that suggests complete disregard for legal or ethical standards. Misrepresentation and fraud appear to be core to their operation. Strongly advise others to stay well clear.

Leurs site est vraiment bugé, impossible de faire des recherches de biens correctement.

Extremely disappointing real estate agency, with Ivo and the so‑called “owner” Bert van der Krogt standing out in particular. Our assigned agent was not even a trained real estate professional by background; he previously worked for the Hague Tramway Company. The entire business model operates on a commission-only structure that is not shared within the office. Agents—trained internally by Remax and not certified by the NVM—earn solely from their own sales. This model does not serve the client’s best interests. In an already challenging housing market, potential buyers were not proactively forwarded or encouraged, simply because doing so would not benefit the agent personally. This fundamentally undermines the seller’s position. Throughout the sales process we received a stream of excuses about the lack of progress: “The sun is shining, people are at the beach.” “It’s raining, so people stay indoors.” We even had to facilitate open house events ourselves. Under the supervision of owner Bert van der Krogt, a sale was arranged through our paid media package for a property belonging to the daughter of agent Ivo—sold privately to a third party. At the very least, this felt highly questionable. After confronting them about this and stating clearly that we no longer wished to be represented by Remax—after three‑quarters of a year on the market—we switched agencies despite multiple threats from Bert. The NVM-certified agent who took over needed only one open house event to sell the property, and did so in a professional, transparent, and truly service‑oriented manner.

Kathleen MacDowell, very rude. Called her but her attitude just did not do it for me.

Lastweek, I called the RE/MAX reception to inquire about house for sale around Harvest Hills, where a woman answered my call. I greeted her with a good morning, but she repeatedly asked what I said. Her voice seemed distant, and I couldn't hear her clearly. As a result, I decided to end the call and redial again, assuming it was a signal issue only. Upon hanging up the phone, I immediately received a return call from the RE/MAX reception. The person on the other end sounded disgruntled, accusing me of rudeness for hanging up the phone in a very angry tone.I apologized and explained that it wasn't my intention to disrespect her. We were both having difficulty hearing each other, which prompted me to end the call and try to redial again. She abruptly ended the call without an apology or even say a goodbye. I am absolutely certain that I was not the rude one in this interaction, rather it was the RE/MAX receptionist or customer service representative who exhibited rudeness. Peace Tea ka kung sino ka man. Note: NOT SURE THE DATE BUT IT WAS LASTWEEK