LEIGH
I used to have an overall better…
I used to have an overall better experience. It seems now I have to keep calling to follow up on when I will be receiving my supplies that was said was approved

Who We Are Competency and compassion are our priorities. Not only do we offer top-of-the-line airway management devices and replacement parts, our highly trained and competent staff connects with our customers through professional, attentive servic...
Reliable Respiratory (reliablerespiratory.com) has 874 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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874 approved reviews, newest moderated first
LEIGH
I used to have an overall better experience. It seems now I have to keep calling to follow up on when I will be receiving my supplies that was said was approved
CHRISTOPHER
PLENTY OF SUPPORT
ERIK
great service my supplies come automatically very easy to deal with could not be happier
MARK
Terrible company. Never sent me product I was charged for. Complained and they refused to give me a refund. Looked online and saw exact product (I never got) for less money than what Reliable changed me. They were also billing my insurance for the product. They made about $150 ($35 from me, $115 from insurance) for identical product I bought on Amazon for $25. Ridiculous. Shop around and you probably won't want to use them
Response from Reliable RespiratoryFeb 5, 2019
Hi Mark, Thank you for the feedback. I apologize you did not have a good experience with us. The prices we charge are the allowable rate the insurances charge to us. I would be more than happy to explain it to you on the phone if you would like to talk more about it. My number is 781-551-3335 ext 3353. Thanks, Jessica
PATRICK
They were extremely friendly and smart people, they worked on my schedule, came right to my house and set things up
Francis D.
Some of the worst customer service in the industry.
Response from Reliable RespiratoryFeb 5, 2019
Hi Francis, I apologize you have not had a good experience with us. I would be happy to hear the issues you are having and get them resolved. Thanks, Jessica
ELAINE
Very responsive! They listen and come up with a plan, in my case it was a different type of mask.
RENA
customer friendly. and the gentleman who walked me thu using the machine did a great job.