Reimbursify Practice SolutionsReviews of reimbursify.com

Horrible experience - recommended by a therapist sometime ago but have now AGAIN experienced not being paid because claims were filed incorrectly by Reimbursify (not me), and I had to pause therapy because I'm so behind on reimbursements. Worst yet, I can't bypass and submit directly because these are already open unresolved claims. Reimbursify has been incredibly slow to respond, and has taken no responsibility. They also refuse to reimburse me credits for claims not reimbursed or that have had months long delays.

As a provider, I’m finding the customer support is astoundingly bad. Emails go unanswered. When the emails are answered, they’re not responsive to the problem. You can’t call them on the phone. I’m amazed at how bad their service has been.

This company makes you believe they will get your reimbursement for your out of pocket bills but in reality they take your money and you get nothing in return. I paid for many doctor visits up front because the doctor did not take BCBS insurance. I used this service and submitted all of my paid expenses to get myself some reimbursement. In reality the insurance company only credited my account and I got zero $ in return. So basically, the insurance company paid absolutely nothing toward any of my bills and then they gave me a credit toward my deductible. My deductible was already met this year and reimbursify does not do anything for you that you can't do for yourself. You spend hours putting all of the information in their online portal and all they do is send it. It was a complete waste of time and money when I could've put all that information directly into BCBS portal and bypass paying a third party company to do it. It really is a scam. I completely understand insurance, billing, reimbursement but was lead to believe this company makes it easy and actually does something to get you money back for all the upfront costs. They did NOTHING except send it and forget it. This is not how they make it sound on their website.

I tried to use this but it failed to tell me my health insurance issued a payment. They wouldn’t tell me to who and I had to contact my health insurance. My health insurance didn’t know who this company was and told me to not use a 3rd party to make claims because of fraud. I had to open an investigation between my doctors office and Reimbursify with my health care provider. One of these companies got paid and is refusing to send me back my reimbursement. If I did not look deeper into the situation I wouldn’t have found out a payment was issued to fight for my money back. It’s sketchy

The service that they promise to provide doesn't exist, you pay them, they took the money and don't deliver anything. I contacted my insurance company to find out about the claim status after enough waiting period time and what a surprise no claim was made. Well, Reimbursify promises to help if something is wrong, no response from them, and no help when needed. All negative reviews are from people who try to use the service but what is interesting is that all positive reviews are only from medical providers who affiliate links to earn extra money. What a shade we have a healthcare system in the US, doctors selling us some scam.

My claims were submitted incorrectly, causing headaches for both me and my provider. Customer service was unhelpful. Don't waste your money.