REI is the world's premier outdoor gear store. Find everything you need for outdoor adventure right here. We offer a tremendous selection of equipment and clothing for camping and hiking, cycling, climbing, kayaking, skiing and many more outdoor activities. All products sold by REI are backed by a 100% satisfaction guarantee.
REI (rei.com) has 467 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Equipment & Associations · Panorama City, California
Excellent
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Excellent
Equipment & Associations · Moscow, Idaho
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Equipment & Associations · Torrance, California
Excellent
Showing 22 reviews with 4 stars · Clear filters
Nick D.
Great responsible company. They seem to care about their employees and the environment. Everything ships pretty quickly and accurate. The only thing is returns could be easier. Great if you live near a store to return. Otherwise returns are a bit weird.
Laura V.
I have bought many things, both online and from brick and mortar stores. The products have always been of good quality and trustworthy, even when in some tough conditions. Much of the gear I've bought here has been used for years and years with no issue. On the occasions that I've had to return items, it has been no hassle on whole. The one thing I do take some issue with is that REI takes a political stance against some of the outdoor activities I enjoy, such as offroad motorcycling and the like. This I wish they did not do and I remain a member, so I can vote in their elections and try and impact this stance. Overall, a good experience time and again.
Eugene G.
We are going to HI on a hiking trip in a few weeks! Wanted to get some high quality hiking gear for our mission to paradise. An old friend suggested REI. Everything we needed was in stock, plus a few extras to make the trip a little more comfortable. Hiking shoes, water purifier, light weight tents, hammocks and sleeping gear. Check. REI gets 4 stars for having all the high quality hiking gear we needed. Would be 5 stars if we didn't break the budget buying so much cool stuff.
John R.
I joined the REI co-op in the past year and have purchased several items from them with no complaints. I love getting the emails with their "garage sales" and have found some great deals on them. I stopped short of a 5 star rating only because I have not been a customer long enough. I also think they truely care about their customers, the environment and living a active outdoor lifestyle. While I have not yet had a chance to take any of their offered classes, I love the concept and have heard positive things from people who have taken them.
Mugetta
Placed an international order for hiking boots right before Christmas holidays, so small delays in processing my order are understandable. Received my order within a month, was kindly assisted by their support team along the way, whenever I had a question
Joe A C.
Very good to deal with, quick shipping, actually even faster than I expected and easy to buy and exchange items if needed. The Amazon of outdoor suff.
Stephanie S.
REI is one of the best outdoors stores out there and I love to visit and walk through! The only problem I have is how expensive everything is! But if you are a legit camper or backpacker then this is the place for you! So many options and great high tech gear.
Francisco
Great brands and ok pricing.