reflex-active.comReviews of reflex-active.com

Not had the watch a year and its step count is ridiculous, telling me constantly I have done 30000 plus steps, totally inaccurate, what a waste of money, wouldn't ever buy another one from this brand

Watch bought for holiday. I couldn't get it to link to my phone and app. I scanned the QR code for help..... Don'tit takes money from the bank which took the bank and me a while to realise it was Peers hardy. On a positive a lady helped me set the watch up. The charging unit is fiddly with a spring. After a couple of months use the charge wasn't lasting very long,to eventually not charging. After several emails I got a replacement charger, which still wouldn't charge. I asked for a refund and was told I was out of the time. I asked if they were supplying false information as my paperwork said two years. I sent my watch back for their verdict. No response after two weeks and eventually a new watch arrived. I charged it using several sockets but no green charging light appeared on the phone screen I left it overnight and somehow I got it to 27% . Of course next day the battery was dead. Informed Pees hardy group and told by Calum who said it wasn't guaranteed when it was to Return to argos. Why print a two year guarantee when it's not honoured.False information

Bought this watch 26th January 2026. Series 03 Smart watch. Connectivity with the app is terrible, even if they are sat next to each other. I have tried turning it off and on again and reconnecting it but to no avail. A nice looking watch, works well on its own but just doesn't link reliably with the apps.

Upgraded to the reflex 34 from 14 It does not accurately track steps or exercise, intermittent heart rate monitoring. This watch is a scam Would not recommend wasting your money on it

The most inaccurate tech I've ever bought. Constantly disconnecting Tells me I went to sleep at certain time when I'm still out. Apparently I did 790 steps in my kitchen at breakfast time within half hour time frame most of that time was sat eating breakfast. Sick of constantly have to reconnect reset. Will be returning it in the morning. Don't waste your time or money on this watch.

We’re not off to a good start as I’m writing this before I’ve even received my order ! Placed my order a few nights ago and took a screenshot of my order number which says I’ll receive a confirmation email shortly. However, the next email I get is that items in my basket are selling out quick. I double check and sure enough the money has left my account, but I have nothing to actually confirm my order was received. I sent an email via their contact us form and wait a day, no reply. I then sent a message on instagram….no reply. Their instagram message even says to contact them on [phone number]. Yes, they did not include the phone number. However, it is available on their website. I tried twice this morning to ring them and it automatically ends the call, doesn’t even ring. All I want to know is if my order was received, a basic for any company! After reading the reviews it’s a bit disheartening to see the products can be faulty as well. I chose to order from them directly after looking at the watches in Curry’s because I find their delivery times a bit slow and thought it would be quicker to go straight to the manufacturer. Not sure how any retailer is able to contact them to get stock in if I can’t get a reply on an absolute basic. Here’s hoping they decide to answer before I dispute the charge with my bank and go for a different option. UPDATE: it’s been a few days and still no response. I decided to lodge a dispute with my bank who have also been unable to reach Reflex Active. So absolutely steer clear. I’ve still not received a reply to my email or instagram message. At the end of the day the €40 I spent won’t break me but it’s shocking service for a seemingly subpar product.

Gekocht tax free … na 2 maand op en neer…… heb ik ze weg gesmeten .. software … dikke nul … goedkoop , letterlijk en figuurlijk

So I bought this with high hopes,however they were soon dashed when my phone kept resetting it's self, which is really annoying. There were also issues with charging. The charger just stopped working (3 months in). Customer services sent a new charger after multiple attempts of contact. Now ive got it charging again, it's still rubbish. Keep disconnecting from my phone, resetting itself.... I'm gonna have to find an alternative!!!