ReelshortReviews of reelshort.com

Very disappointing experience with ReelShort — unresolved billing dispute. I have formally disputed multiple ReelShort charges on my ANZ bank card, potentially totalling AUD $634.49. Despite repeatedly contacting ReelShort and requesting a refund and proper investigation, I have received generic automated-style responses explaining how to cancel a subscription rather than addressing my actual complaint. I have lodged a formal dispute with ANZ and requested that ReelShort investigate these charges and provide a written refund decision. I am extremely disappointed with the handling of this matter. ReelShort, please escalate this to your payments and complaints department and provide a proper response. I will update this review when the matter is resolved.

It's entertaining. The ads are sooooo irritating, but you get coins to watch stuff for free. I absolutely dont trust any subscription service except Hulu and the like...don't subscribe to an app people, they WILL TAKE YOUR MONEY EVEN AFTER YOU CANCEL. Just watch for fun and mute your phone during ads.

Has anyone figured out how to cancel Reelshort? I have gone as far as to cancel my card and they have still managed to take 2 payments from my new catd! Please avoid this service like the plague. I originally went thru Google Play which enables you to cancel subscriptions anytime. Ive now noticed the subscription is no longer on Google Play and there is no way to cancel the subscription. This has become a total nightmare. Wish I could give minus 5 stars!

DON'T GO THAT PATH! I would give zero if I could! They are genuine scammers! It doesn't matter if you cancel; they charged me $43 a week and refuse to refund me after I emailed them to cancel the subscription! It is a rabbit hole, and I had to cancel my card and everything to get rid of them!

Avoid at all costs. If you have to, choose Apple pay or Paypal as the payment option, because this way you can at least block the transactions and ask for a refund thru Paypal/Apple Pay. Incredibily difficult to find anything on how to cancel the subscription. When you finally find it, the button to cancel isn’t even clickable, meaning there is absolutely no option to cancel the subscription. The customer support did not reply in 3 weeks, so I had to cancel my credit card.

If I could give zero stars I would. They make it impossible to cancel your account, even after I canceled it they still keep charging me. I cannot reach customer service. They don’t return any emails. They just send a generic response. They keep charging my credit card, even though I’ve disputed it numerous times, and canceled my credit card, but apparently the terms you signed up with allow them to continue charging recurring charges on your credit card even if you change the credit card number. I have no idea how to stop this from happening and I don’t know what to do. it’s very frustrating. Do not sign up with them.

This company isn’t willing to help I subscribed for a week now I have found 5 different accounts which I never started I emailed them they gave me instruction on how to unsubscribed but it didn’t help. Do not subscribe I’m still tying to cancel this crap and they are taking double the money from me. Scam!!

Finger weg von dieser App. Trotz mehrfacher Kündigung und Deaktivierung des Accounts wird weiterhin abgebucht. Die angebliche Hilfe reagiert nur mit standardisierten Antworten. Habe letztendlich meine Karte sperren müssen!!!