Redwood OutdoorsReviews of redwoodoutdoors.com

Response from Redwood OutdoorsJun 25, 2026

Thank you so much for the thoughtful review! We're thrilled to hear Jared was able to provide a level of service that exceeded your expectations. We'll be sure to share your kind words with him, it's always wonderful to recognize team members who go above and beyond. It means even more to know that our customer service has become something you share with your neighbors and friends. That's one of the highest compliments we can receive. Thank you for your trust, your support, and for being a valued member of the Redwood Outdoors community!

Response from Redwood OutdoorsJun 25, 2026

Thank you for taking the time to leave a review! We truly appreciate your support and hope you enjoy your Redwood Outdoors purchase for years to come!

Response from Redwood OutdoorsJun 25, 2026

Thank you so much for taking the time to share your experience! While we're sorry the shipping process got off to a frustrating start, we're incredibly grateful for the opportunity to make things right. Your kind words about Serah mean so much. We'll be sure to share your feedback with her—she'll be thrilled to know her dedication and commitment made such a positive impact. Providing thoughtful solutions and supporting our customers every step of the way is exactly what we strive for. Thank you again for your trust, your support, and for giving us the opportunity to earn your confidence. We look forward to welcoming you back to the Redwood Outdoors family!

Response from Redwood OutdoorsJun 25, 2026

Thank you so much for your kind words! We're delighted to hear you had a great experience with both our team and the quality of your purchase. We truly appreciate your support and thank you for choosing Redwood Outdoors. We hope you enjoy your sauna for many years to come!

Response from Redwood OutdoorsJun 18, 2026

Thank you so much for the thoughtful review! We’re thrilled to hear your sauna has exceeded expectations and that you’ve been pleased with the quality, performance, and overall experience. It’s great to hear the Harvia 8kW heater has been performing flawlessly and that your sauna has become such a valued part of your home, whether for relaxation, recovery, or simply enjoying time outdoors. We also appreciate your kind words about our team and are glad we could help answer your questions along the way. Thank you again for your support and recommendation. Hearing that you would choose Redwood Outdoors again is one of the highest compliments we can receive. Enjoy your sauna for many years to come!

Response from Redwood OutdoorsJun 18, 2026

Thank you so much for the wonderful review! Hearing that a family of Finns approves of their sauna means a great deal to us. While we appreciate your patience during the wait, we’re thrilled to hear the sauna has been worth it and that your whole family is enjoying it. We’re also glad our team was able to assist with the transportation damage and help get replacement parts to you quickly. Thank you for your support, your patience, and for trusting Redwood Outdoors. Wishing you and your family many years of relaxing sauna sessions ahead!

Response from Redwood OutdoorsJun 16, 2026

Thank you for the great review! We're excited to hear you're enjoying your sauna and that it's become a part of your daily routine. Nothing makes us happier than knowing our customers are getting so much use and enjoyment out of their purchase. Thank you for choosing Redwood Outdoors!

Response from Redwood OutdoorsJun 16, 2026

Thank you so much for the fantastic review! We’re thrilled to hear you’re 100% satisfied with your purchase and that the delivery, assembly, and final result all met your expectations. We truly appreciate your support and are delighted that you’re enjoying your sauna. Thank you for choosing Redwood Outdoors!