Red Roof InnReviews of redroof.com

i canceled my night because of weather they said they couldn’t find my reservation. didn’t get a reminder text. charged me for a no show called corporate went through their bs . called the hotel she hung up on me. after all that still didn’t get my refund.. what i joke rip off. i called to cancel with in there time frame they were the ones that couldn’t find my reservation. now i wonder if it was all a game. to keep your money never never in my life have i ever been treated as a honest customer been treated so so badly. you guys need to be aware of this company. and it’s company policies. i hope karma gets this place in the end. i want to get the tv and get some people aware of their policies. this was in indianapolis indiana. by the interstate. i wrote a review to the better business bureau tv is next..

I reserved room online for less than $50. Once I arrived at check in I was forced to put another deposit of $100 more than almost 2x what I reserved room for. Very rude person checked me in. I will no longer stay at any Red Roof Inn’s. This is At Hamilton Place in Chattanooga, TN. For the price there are better hotels near by.

Should be on Elm Street!

I have never received such rude customer service in my life. The woman working night shift in the office at the red roof inn in Duncan SC should never be allowed to interact with customers. I’m completely disgusted by her behavior.

HomeTowne Studios By Red Roof Fort Lauderdale. PÉSIMA EXPERIENCIA. Instalaciones del Hotel insalubres, cucarachas y olor fuerte a humedad y humo de cigarro. Ese hotel debe ser cerrado por el Ministerio de Salud del ESTADO

Dirty..had not been cleaned in awhile, mold on shower curtain, dust on furniture , AC, floor, in corners. Dirty mirrors, stove, Stove but nothing to cook with.No where did it say to bring our own. No ice trays, broken ironing board. I cleaned and disinfected , Had to stay, no where else had availability… I took pictures and told staff.. for whatever that was worth.

I had used Red Roof Inns for 14 years. I couldn't travel last year and when I went to book a room through my account for this year, I noticed that they deleted all my accumulated reward points. Apparently, if you don't stay with them every 14 months you lose all your reward points. This is buried in their website. The customer service rep who I called to ask about it took 10 minutes to find it on their website. That's all we needed to stop using them. Their hotels have just gotten worse and worse over the last few years anyway. It's like their management doesn't even care anymore. They are cheap. And dirty.

Hello I did a one night stay at Redroof hotel in Harrigburg. I was passing through going back home to Canada. I saw on their site that the rating was 7.3 so I figured it was an okay place to stay. Staff wasn't so courteous, they didn't seem to want to work. The rate for the room was not correct and their outdoor sign was totally misleading, their sign showed $56.95 per night and the website rate was $74.95 and the employee stated that it was $77.95 The hotel to me needs a rude awakening as it looks like it hasn't been renovated in years. The room was terrible. It had an old dresser which was missing a drawer and one that didn't close. The decor was old and floors were sticky and not too clean. The bathroom toilet seat was totally wore out. The door seemed like it had already been forced to open and in the morning, didn't dare to take a shower as there was a live cockroach in the bathtub. If I was head office, I would be ashamed to rent this room to someone. I would rate this hotel at under 5 and I am being generous.