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Red Roof Inn (redroof.com) has 322 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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EshaTee35
Recently they have gone downhill in their Wilmington/Newark Delaware location. I give it a 3 because of the level of clientele and activity that has increased as a negative. The majority of the front desk staff is not friendly. They would get a 5 from me if the interaction was just with the Manager and Elise. They both show great customer service and make their guest feel welcome.
