Red Roof InnReviews of redroof.com

Comfy bed but, hard sheets. Shower and toilet were not clean. Lots for mini roaches all over the room, crawling everywhere. Air Conditioning did not circulate around the room. Lights above the bed didn’t work.

People partied til 3a!!loud music yelling and lots of door slamming and stomping going on

We came in on 5/14/22 to the red roof inn located in Ross township.Ross township is a nicer area with a lot of places for eating and shopping nearby.They have a sign out front saying smoke free area but as soon as you walk into the elevator all you smell is smoke.the carpet they had down leading to our room was covered in dirt and other weird stains on it.In the bathroom they had only gaven us 1 towel and no washcloths.I call the front desk around 10pm and asked if someone could bring us any washcloths or towels up,the guy said they are drying now and will bring them up shortly.Two hours later and nothing,so I told my wife let’s just go to bed and I will get them in the morning for us to take a shower.I ask the guy in the morning if I can get two washcloths and at least two towels. He told me I needed to bring my dirty ones down and he would give me new ones, I laughed and said “dirty ones” they gave us one towel,as he was walking away I can hear him mumbling profanity about me.It’s a ashame we had a great experience at a red roof inn in Robinson township and didn’t think twice about the red roof inn in Ross township.We will not be coming back and spreading word to all friends and family to rent somewhere else

This was our third time at this location in the past 5 years. I take the challenges of covid 19 into consideration when reviewing a motel and have stayed at many competitors locations during the past two years so I am aware what some proactive motels/hotels have done to deal with the challenges. For example, some but not all, motels have discontinued the breakfast buffet. Those competitors have substituted a paper sack with some food items and maintained a coffee bar. This Red Roof Plus location has done neither for a chain that historically has promoted breakfast for the value traveler. The breakfast room is still furnish but the arm rests on most seats are worn through. Our room (110) was ok but the glued down slip resistant mat in our bath tub had detached and folded. The presence of a homeless population in this central city location has always been apparent but this was the first time I felt safety was insufficient. Based on the behavior of the staff, it was difficult to differentiate between the hotel staff and folks coming in from the street. Fortunately the staff wore a uniformed logo shirt which I appreciate. I understand secure storage but employee arrived to work by bicycle riding up the front walk and through the first automatic doors before setting his feet on the ground. He then entered the lobby still on top of the bike. This casual atmosphere was disappointing. I will have to reconsider other downtown locations for our return to Columbus Ohio. That is a shame because I really looked forward to my Red Roof Plus stay when in town.

Bad experience every time I give it try; simply for the price.

Van Horne Red Roof Inn. BEWARE! Checked In on 4/29/2020. Got a room, for the $70 I was expecting at least as nice as Motel 6. The bedding was half on the floor. Found 2 live scorpions, 7 flying moths, 3 dead moths and 3 spiders in the bathroom. Got another room. NO DISCOUNT OFFERED and was denied. Staff tried to call management but, yep you guessed it, unreachable. Bedding still didn’t fit but we were exhausted, so we stayed, I was expecting bedbugs in the morning. The wall is pained blood red so you can’t see any marks from them. This hotel is very run down, rust in the tub, paint chipped up all over, in need of repair, and nasty. Price gauging here. If it wasn’t for having pets (which many hotels do not accept), and our exhaustion, not safe to drive, we would have gone on. Suggest if it’s safe move on.

Very unsure on this hotel, yes the hotel is well kept, bedrooms always tidied up and beds made, beds also very comfortable and rooms fairly spacious. What I really didnt like about this hotel was the fred shuttle service, when we booked this hotel we knew we had a free shuttle service to all the theme parks but what didnt tell us was that my partner couldn't get on the free shuttle bus with her electric wheelchair, like seriously? So because of this we ended up spending $150+ on taxis getting there and back from US and Disney. Also knowing full well my partner would be arriving in an electric mobility scooter they still put us on the 2nd floor. Another thing was when we arrived we had to pay a $50 deposit, no idea what for and this had to be paid on a card, also we had to pay 89.90 tourism tax, 8.90 per night which we thought were bloody expensive considering we only paid 450 for the hotel for the full 10 nights, tourism tax apparently only 6.5%-7% so no idea where they got the 89.90 from. Wouldn't recommend, especially if you have a disability like my partner.

Put my 100 year old mother in wheelchair on 2nd floor with no elevator. Was told they can’t guarantee rooms. Nite clerk gave me someone else’s ground floor room. Came back to fly home and once again on 2nd floor. Got upset and punched yes on credit card machine and desk clerk said he was considering cancelling my room as I had an attitude!! Stay somewhere else than Red Roof Inn Rockford IL. And their key card holder says to call front desk if they can make your stay more enjoyable!!