Red Roof InnReviews of redroof.com

These are not all in one day different times it only lets me put only ine date Don't rent at redrood hotels in nashville and murfreesboro they use dx uses to get rid of you Murfreesboro they want rent to us because they said it was our service dogs which it was not it was they did not like them so when they would clean the room they would throw the trash on the floor to frame us. Goodlettsville They said our dogs mess up some of the sheets they did not they could been washed. It was the foreign house keeping guy aak me was we checking out and I said yes and my wife was still inside and he open the door and walked in as she was getting dress. Nashville Airport I drop a pitcher of tea on floor and they said it was our service dog which was not Sudico Dr us not saying it is our dogs which is not they did not do anything it because i was upset I was going to resent the room we were in last time and we could not because ot was being rented but yet the room we wanted keep being rerented and would not move them out it is because they were the guest there.

Red Roof Inn, Buena Vista NJ My wife, myself and our cat stayed there 8/3/23 to 8/10/23. DO NOT LET THE RATING ON THE Red Roof Inn website fool you. The room was OK, but small and cramped. The room shown on the website is their "deluxe room", which is larger. The air conditioner didn't work, it cooled the room, but everything was damp, like you walked thru a fog. The sheets and bedding, your clothing, everything. The two filters on the air conditioner were packed with pet hair. I cleaned them, but the room still never dried out. On the morning of the second day we kept finding little fuzzy pieces of dark lint on the floor. Not the color of our cat. We'd pick them up and throw them away. After two days of doing this, I accidentally spilled water on the floor and used a paper towel to pick it up. The floor is a plastic wood grain flooring. THE PAPER TOWEL CAME UP DARK BROWN, LIKE CHOCOLATE AND COVERED WITH TINY HAIRS. THESE FLOORS ARE NEVER MOPPED. The hairs were not human, they were from a short haired cat or dog, probably both. The faucet for the tub leaked more water from where it joined the wall than it put out the shower head. The suspended ceiling in the bathroom had two tiles that sagged and were water spotted. The carpets in the hallway were stained and spotted. An item that I almost forgot. Don't try to get a drink of cold or cool water from the sink in the bathroom. The water temperature is regulated to always be warm. I shut off the hot water valve under the sink and no water came from the tap. I opened that valve and closed the other one and warm water ran from the tap. IF THE BOARD OF HEALTH EVER CHECKED THIS PLACE THEY WOULD SHUT ITS DOORS. DON'T STAY HERE. READ THE REVIEWS ON ANY SITE BUT THE RED ROOF SITE, AS THE OTHER SITES ARE ACCURATE. PS I HAVE PICTURES TO PROVE WHAT I SAW.

Red Roof Inn Plus in Amherst is a total dump! Please don’t always believe what you see in pictures or in reviews. This place is filthy inside and out. Let me start: inside the floors are filthy and the small piece of rug contained smells like mold and body odor. The rooms are encased in cement so you feel like you are sleeping in a tomb. Rate Always skyrocket for no reason at all leaving you to go from paying $100 to $200 plus, Thursday-Sunday. It’s all about the mighty dollars and not customer service or appreciation. If something is broken or needs to be fixed, good luck! The outside, where you would walk your dog or stroll, the area is overgrown with weeds and high grass. There are literally eyelashes, used condoms and feces in the rocks just outside your doorway. Security cameras are fake. There are no screens in the windows, a fridge and microwaves are only in a quarter of the rooms- do not work- don’t be fooled, neither does the water pressure. They were raided for prostitution while I was there, 2 doors down. In conclusion, the owner/manager who, to give a better description since name is unknown, is bald, only at his post for 2 hours a day.. is a lier and a scammer and manipulator! I state this as I and my debit card have learned this personally. Don’t believe a word this wolf ever has to say. He is falsifying figures and rates to get the best sale! And his place is not even half way worth it! Let’s not forget the bedbugs and the Mexicans!!

we stayed at a Red Roof in Wytheville, Virginia. This particular hotel was not clean, on a scale of 1-10 it gets a 0. I realize it is a pet friendly but even the pets wouldn't appreciate this place. The air conditioning in the room was not working efficiently or at all, as it was cooler outside than inside. I will not consider staying with this chain again. Kassie at the front desk was very friendly and informative.

I am so thankful that we can tell how,or what or how our experience went.I just relocated from San Antonia,TX spending lots of money weekly going from hotel to hotel living in Austin Tx.RedRoof South of downtown Austin 4701 South IH 35 Austin Tx.I give them my debit card they took $92.00 I went upstairs on 2nd floor.i took pictures of roaches un the bath tub and living area by the microwave.i didn't even unpack my bags.i walked by downstairs asking for my return money.I didn't want to stay.Thwy refused to give me my money back.i called the Police ,they told me I need to call my bank and resolve it.After showing them the roaches on the camera they refused to give me my $92.00 back to my card.They kept the money never contact me back.I'd never go to another RedRoof hotel another day in my life.

I am staying at the 4607 mc knight rd Pittsburgh location. I have never had a motel of this low caliber. I am retired military and have stayed at motels all over the eastern US. To have no towels in the room upon entry is only the start. No courtesy toiletries, no small microwave or refrigerator. No complimentary breakfast. The staff seemed lost in doing their job. For over $170.00 dollars for 1 night seems high for nothing.

Stayed at the location in Cranberry PA. We killed 3 spiders in our room, my husband was bit in his sleep... and there were numerous men hanging out, smoking and drinking at all hours. I brought it to the hotel's attention, and they said "we will do better next time." Useless and nasty hotel, there were still hair and pubes in the bathroom. The floors were nasty. This is our 2nd bad experience at a Red Roof, we will never return to any.

I would give this negative stars is possible. We didn't even make it into our room. Upon arriving, we were informed by a gentleman waiting outside that they were completely overbooked. At first I thought he meant only overbooked for walk-ins. We let him know we had a reservation. He lets us know that no, they are overbooked. Our room we booked had been filled because "all the third party websites are screwing up and keep sending bookings to us when we are full". So at this point we are out the rooms we paid for, after driving 9 hours, with nothing more than a "sorry I can't do anything" from this guy. Now, I can believe mistakes happen, and maybe it was Expedia's fault, which is where we booked it from. BUT this man at the door was not front desk staff, or the manager. He was maintenance. What was this man doing bearing this responsibility? Where were the people whose job this is? Because their booking staff or whatever you call it was completely unmanned. Naturally, this mans tone was combative. I didn't find it pleasant, but after telling and having to explain to tons of people that they had no place to stay, I understand. While combative, and while he could offer us no help, it wasn't his job. I did ask him how long they've known about this issue and was told a couple days. They've known about this for a couple days, a period of time where if they called us, we could've cancelled our booking, got our money back, and found another hotel before we were 9 hours from home and comfort. The fact that the hotel knew about this issue and left the dispensing of this information to the maintenance man trying to lock up was completely negligent. The reason this hotel is getting the bad review as opposed to Expedia, regardless of whose fault it was, is because Expedia has answered their phone, immediately taken action to get us another hotel booked without charging us what we've already been charged, and Expedia has attempted to call the hotel multiple times as well, to no avail. I have seen more effort from the "third party website that screwed up" than the hotel, so I honestly wonder if this is really on Expedia. Even if it it were, I've experienced accountability and help, where the hotel's phone just rings and rings. There door is locked now, and the maintenance man has left. There is no one here now to tell any future guests what is going on. I don't blame the maintenance man. Where was his help from his higher ups? Booking issues should fall in the hands of the front desk people, and their managers. And again, while mistakes happen, if they knew about this issue, they should've called us and told us. While writing this review and my boyfriend was on the phone with Expedia, he found another worker who told us she saw our name on their roster, which means we do have our rooms supposedly available, but no one was around to check or see. So we have a room, but don't have access to it. Oh well, we are already changing things with Expedia. Furthermore, my boyfriend was walking around while on hold to tell anyone else arriving about the issue, and spoke with a man who DID book directly through their website (not a third party) and is still not being given his room. So Red roof, what gives? All I can say for this property?Probably not worth it. But if you are so desperate to book here, make sure you call them directly. Don't book through a third party website, or they'll give your room to someone else. Actually scratch that- even THEN they might give the room to someone else.