Red Roof InnReviews of redroof.com

Amenities offered was not honored. The hotel refused to do anything about it but give our money back. Also the room was not ready and we had to pay extra for another room. This is very unacceptable.

The red roof inn will take your points off your account and then they try to beat you getting mad. And when I call them they will keep you on hold I've been on hold for 25 minutes WOW I will never use them anymore..👎🏿👎🏿👎🏿

This red roof Inn was the worst I’ve ever stayed at really dirty cockroach on our clothing in the morning and a huge cockroach in the bathroom crawling up the wall lights didn’t work over the sink peeling leather off the chair that was there. I felt like I was staying in a drug hotel. I’ll never stay there again. This is not always the case with red roof inns We’ve stayed at others that are nice. We mostly stayed there because they’re pet friendly. This is the Memphis East location and it was terrible, the next day when I lost my credit cards and we called back to see if maybe we dropped him in the room. They hung the phone up on us. We were just asking a question. Just terrible service all the way around we’re not even comfortable either I can’t say anything about this good

The room was filthy. The beds were almost completely broken down. Room smelled of smoke. People partying outside and cars playing loud music late at night. I asked for a refund to go someplace else but the clerk refused. It was a terrible experience. This Red Roof Inn is on Eisenhower Blv, Harrisburg, Pa.

I RECENTLY STAYED AT THE HOMETOWNE SUITES BY REDROOF INN IN CONCORDE NC AND THEY STAY WAS HORRIBLE. THE HOTEL REAKED OF MILDEW SMELL AND THE ROOM WAS FILTHY THE TUB HAD A RING AROUND IT. THE ROOM CAME WITH A DOUBLE BED AND 1 OF THE BEDS BROKE WHILE MY MOM WAS LAYING IN IT. I WENT UP TO THE FRONT DESK AND WAS TOLD THAT IT WAS NOTHING THAT COULD BE DONE BECAUSE THEY WAS SOLD OUT. THE FRONT DESK STAFF ADVISED ME THAT SHE WOULD REACH OUT TO THE MANGER TO SEE IF ANYTHING COULD BE DONE OR I COULD BE REFUNED. WELL NOONE EVER CALLED ME BACK AND WHEN I REPORTED THIS TO EXPEDIA THEY DENIED MY REFUND. DO NOT STAY HERE I REPEAT DO NOT STAY AT THIS PLACE I AM NOT OUT OF 125 DOLLARS FOR 1 NIGHT AND MY STAY WAS HORRIBLE.

Heinra red roof inn worse place ever. Fighting out side every nite no one ever came to clean the room. The phones are for show the toilet didn't want to flush microwave had no dish in it. The TV was all movies you had to pay for. Prostitute here every nite. The people that own it aren't from our country. So the really don't care. I say close it down for good.

I have stayed at the Red Roof inn in San Angelo, Texas several times. I always had a good experience. Anup is the name of the owner and he is a good man and has given me good deals. But this last time I stayed there was a young man behind the desk. He checked me in and gave me the room key and took care of me BUT when I gave him the money he said he didn't have change. He said the manager took the keys and I would have to wait for him to get back. I have never had a problem trusting them so I said for them to just give me the change in the morning because I'm tired and want to sleep. He said he would leave a note so they know that I have change coming. HE DIDN'T DO IT! So in the morning when I asked for my change the guy at front desk said he didn't know anything about it and he refused to call the young man or the manager. Then he said that only him and the manager work and that there was no young man here. He was saying I was lying. He refused to call the manager and threatened to call the police. I was late for work because of him. So now I will never return and I advise everyone to get a receipt and change right then because they will cheat and rob you if they can.

Flooded bathroom floor. Was given rags to clean it myself. Did not stay or even bring in belongings. Will NOT refund, didn't offer another room.