MaryAnne M.
Scam scam scam!
Scam scam scam!! Save your money! They do not honour their 30 day money back guarantee no questions asked as advertised! It took 3 months to receive the pillows I ordered. After countless emails to them asking where my order is, and requesting a rull refund because it must be lost, they finally admitted it was lost and sent me the pillows within a week. Instead of cancelling the order and refunding me as i requested in several emails, they reordered it without my permisson! When i finally received my order it was the wrong colour. I again requested a refund of my $89 dollars and they said they would refund $9! After fighting backing and forth with several more emails, they finally sent me $27. They never explained why they arent honouring their 100% money back guarantee no questions asked no hassel as falsely advertised. Also, to top it off after taking 3 months to receive the wrong the colour (i ordered white and I received a mustard yellow which shows through a white pillowcase), the quality is so poor i threw them in the garbage! I could have purchased the polyfill they used at a walmart for $20 and made 4 pillows the exact same. All it is is polyfill in a pillowcase! Scam scam scam! Save your money and frustration!
Response from redminvside.comOct 12, 2026
Dear MaryAnne MaryAnne, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team

