Red Lion HotelsReviews of redlion.com

I have been here twice this week, lovely pub, lovely staff, great beers and food. Shame about a very noisy group of inebriated girls who think that screaming, shrieking and shouting in a restaurant is a clever thing to do. I will be back but this made for s very poor experience.

UPDATE: Mr. Sung Park called me today (3-19-2020), he was apologetic about the situation and how it was handled; he called Priceline and coordinated a refund for the three nights we were not at the hotel. My friend said the room was outdated, but sufficient, bed was comfortable. Breakfast was typical cereal, bread options, etc. While I would still not return, I am happy the GM made it right. He seems to care about guest experiences! Paraphrased Original 1 star review: My friend and I were in Seattle last week, but as we were traveling the COVID-19 situation exploded, with the Seattle area being a high risk and hard hit area. My friend had stayed 1 night, as his flight came in earlier than mine. When I arrived, I spoke with the front desk agent (I think it was Koko, but not 100%) and explained that we were having to cut out stay short. She said no problem, we understand. I said we prepaid on Priceline, so I know we need to co-ordinate the refund for the other 3 nights and confirmed the hotel would authorize it; again she told me it was no problem, what were they to do, they couldn't "make you stay". This was about 6:30 am on Friday 03-13-2020. When we FINALLY got through to Priceline, we were told Priceline had reached out to the hotel, and the manager, Danielle, said they can't help us. Called and left a message for the GM Sung. Danielle called me, stated they would refund 2 nights; she couldn't contact Priceline on behalf of guests.